Tinderpreet Kaur
Winnipeg,MB
Summary
Motivated student looking for real-world clerical experience. Familiar with collecting information, arranging meetings and resolving complaints. Diligent individual with solid communication skills and focus on customer service.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Front Desk Security Officer
Paladin Security
Winnipeg, MB
03.2021 - Current
- Maintained cleanliness and organization of front desk area.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Managed over 30 visitors in one hour
Security Officer
GardaWorld
Winnipeg, MB
09.2018 - Current
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Managed over 100 employees coming in first hour of shift
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident reports to successfully manage complaints.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Bachelor of Arts - Economics
University of Manitoba
Winnipeg, MB06.2022
High School Diploma -
GSS School
Punjab, India04.2017
Skills
- Customer Data Confidentiality
- Team Player
- Understanding Customer Needs
- Law Enforcement Collaboration
- Crisis Management Plans
- Upbeat and Positive Personality
- Data Entry and Maintenance
- Responding to Difficult Customers
- Calm and Professional Under Pressure
- Interpretation and Translation Services
Certification
- Computer Training - June 2017 - December 2017
Timeline
Front Desk Security Officer
Paladin Security
03.2021 - Current
Security Officer
GardaWorld
09.2018 - Current
Bachelor of Arts - Economics
University of Manitoba
High School Diploma -
GSS School
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