Motivated student looking for real-world clerical experience. Familiar with collecting information, arranging meetings and resolving complaints. Diligent individual with solid communication skills and focus on customer service.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Front Desk Security Officer
Paladin Security
Winnipeg, MB
03.2021 - Current
Maintained cleanliness and organization of front desk area.
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Managed over 30 visitors in one hour
Security Officer
GardaWorld
Winnipeg, MB
09.2018 - Current
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Checked and verified photo identification prior to granting facility access.
Managed over 100 employees coming in first hour of shift
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident reports to successfully manage complaints.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.