Tincy Devassy
Hamilton,ON
Summary
Results-driven professional with a proven track record of providing efficient administrative support in fast-paced office environments. Highly adept at managing multiple projects, prioritizing tasks, and ensuring timely execution. Experienced Finance and Administrative Analyst with 2 years of successful service at IBM India Pvt. Ltd., complemented by a diligent and responsible role as a Cashier, maintaining accuracy and delivering exceptional customer service at the point of sale.
Overview
5
5
years of professional experience
Work History
Cashier
Dollarama
09.2023 - Current
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Assisted customers with inquiries, providing product information and support for optimal shopping experience.
- Collaborated with team members to restock merchandise promptly, improving store presentation and inventory management.
- Trained new cashiers on procedures and best practices to promote consistency in service delivery.
- Resolved customer issues swiftly, contributing to positive customer satisfaction and loyalty outcomes.
Finance and Administrative Officer
IBM India Pvt. Ltd.
03.2020 - 03.2022
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Used various tools such as BPCS, ESKER, and SNOW.
- Updated reports, managed accounts, and generated reports for the company database.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
- Query management of clients and vendors with standard tools and methods. By maintaining a good relationship with them.
- Scheduling weekly calls with clients along with the management, and maintaining a good relationship with them.
Education
Supply Chain Management - Logistics And Supply Chain Management
Mohawk College of Applied Arts And Technology
Hamilton, ON06-2025
International Business And Product Management - Business Management
Mohawk College of Applied Arts And Technology
Hamilton, ON06-2024
MBA - Finance And HR, GPA 7.08
Visvesvaraya Technological University
India09-2019
Bachelor of Commerce - Finance And Taxation, GPA 7.37
Mahatma Gandhi University
India03-2017
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Reliability and punctuality
- Strong oral and written communication, Analytical skills
- Team collaboration, Target based performance
- Determination, curiosity
- Banking ethics, Regulatory knowledge
- Critical thinking, Team work
- Data analysis , MIS
- Multitasking, Work load prioritisation
- MS Word, PowerPoint, MS Excel
Languages
English
Timeline
Cashier
Dollarama
09.2023 - Current
Finance and Administrative Officer
IBM India Pvt. Ltd.
03.2020 - 03.2022
Supply Chain Management - Logistics And Supply Chain Management
Mohawk College of Applied Arts And Technology
International Business And Product Management - Business Management
Mohawk College of Applied Arts And Technology
MBA - Finance And HR, GPA 7.08
Visvesvaraya Technological University
Bachelor of Commerce - Finance And Taxation, GPA 7.37
Mahatma Gandhi University
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