Tina Zongo

• Developed and presented educational pitches detailing practical and financial product benefits for PRESIDENT'S CHOICE MASTERCARD.
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
• Developed tailored sales pitches that addressed clients'' specific needs, resulting in a higher conversion rate of prospects into customers.
• Demonstrated adaptability in adjusting sales approach based on varying client preferences ensuring a personalized experience for each prospect.

• Company Overview: It was an absolute privileged to serve and relate to amazing people at KAMAKA company as a sales executive. It was a role I really loved and it has had a huge impact on the choice of degree for my post-secondary studies.

ROLES AND DUTIES

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.

• Stock Management: Assist in receiving, unpacking, and organizing new stock deliveries.
• Inventory Control: Monitor inventory levels and report low stock or discrepancies to management.
• Cleanliness and Order: Keep the store clean, tidy, and well-organized.
• Record Keeping: Maintain accurate records of sales, inventory, and customer information.
• Reporting: Provide regular sales reports and feedback to management on customer preferences and market trends.
• Customer relations: Strengthened relationships with existing clients, resulting in increased repeat business and referrals.