ANGELA POTTIE
Windsor
Summary
To obtain a position in a supportive environment where I can help the organization grow in value utilizing my experience, capabilities and abilities
Overview
25
25
years of professional experience
Work History
Supervisor/Assistant Manager
Tim Horton
04.2012 - 02.2025
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
- Managed quality communication, customer support and product representation for each client
- Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards
- Assisted management with monthly inventory control and weekly stock ordering
Supervisor
Mary Brown's (KFC)
11.2009 - 09.2011
- Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments
- Cleaned and prepared various foods for cooking or serving
- Managed kitchen operations for high grossing, fast-paced fair concession kitchen
- Assisted management with monthly inventory control and weekly stock ordering
Cashier
Petro Canada
05.2008 - 09.2009
- Opened and closed the store, which included counting cash drawers and making bank deposits
- Offered exceptional customer service to differentiate and promote the company brand
- Built and maintained effective relationships with peers and upper management
Supervisor
Tim Horton
08.2000 - 05.2008
- Recorded customer orders and repeated them back in a clear, understandable manner
- Correctly received orders, processed payments and responded appropriately to guest concerns
- Served fresh, hot food with a smile in a timely manner
- Resolved guest complaints promptly and professionally
Education
05.2008
Skills
- Dependable Team Collaborator
- Cash Management
- Neat, clean and professional appearance
- Excellent multi-task
- Result oriented cashier with more than three years of experience in merchandising and customer service
- Excellent communication skills
- Fast and reliable
Timeline
Supervisor/Assistant Manager
Tim Horton
04.2012 - 02.2025
Supervisor
Mary Brown's (KFC)
11.2009 - 09.2011
Cashier
Petro Canada
05.2008 - 09.2009
Supervisor
Tim Horton
08.2000 - 05.2008