Tina Werden
Columbia
Summary
Results-oriented professional with experience in sales and operations management. Known for strong teamwork and leadership skills, driving significant improvements in customer satisfaction and operational workflows. Ready to leverage expertise to enhance team performance and service quality.
Overview
4
4
years of professional experience
Work History
Sales Associate
Mast General Store
Columbia, CA
09.2024 - Current
- Processed transactions efficiently, ensuring customer satisfaction at checkout.
- Assisted customers in product selection, enhancing overall shopping experience.
- Collaborated with team members to achieve daily sales targets consistently.
- Maintained inventory accuracy through regular stock checks and organization.
- Handled customer inquiries and resolved issues promptly to ensure retention.
- Educated customers on product features and promotions to drive sales growth.
- Organized merchandise displays to optimize store layout and appeal.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Attendance Clerk
Camden High School Kershaw County Sc
Camden, SC
09.2023 - 08.2024
- Maintained accurate attendance records for daily student population, ensuring compliance with school policies.
- Processed attendance data using school management software, enhancing efficiency in reporting and tracking.
- Collaborated with teaching staff to monitor student attendance patterns, identifying trends for intervention programs.
- Assisted in resolving attendance-related inquiries from parents and staff, providing clear information and support.
- Implemented improved filing systems for attendance documentation, increasing accessibility and organization of records.
- Trained new staff on attendance procedures and software usage, fostering a knowledgeable team environment.
- Conducted regular audits of attendance reports for accuracy, proactively addressing discrepancies as they arose.
- Collaborated with guidance counselors to identify students at risk due to poor attendance and develop appropriate interventions.
- Maintained accurate records of all absences, truancy issues, and disciplinary actions.
Director of Operations
Kershaw County Humane Society
Camden, SC
08.2022 - 10.2023
- Developed and implemented standard operating procedures to ensure compliance with animal welfare regulations.
- Streamlined operational workflows to enhance efficiency in shelter management and animal care processes.
- Coordinated training programs for staff and volunteers, improving service delivery and team performance.
- Managed inventory systems for supplies and equipment, optimizing resource allocation across departments.
- Led strategic planning initiatives to align organizational goals with community outreach programs.
- Oversaw budget management, identifying cost-saving opportunities while maintaining quality of services provided.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Education
Associate of Science - Elementary Education
Lansing Community College
Lansing, MI05-2005
Skills
- Customer service
- Problem-solving skills
- Listening skills
- Multitasking strength
- Excellent people skills
- Sales techniques
- Time management
- Teamwork and collaboration
Timeline
Sales Associate
Mast General Store
09.2024 - Current
Attendance Clerk
Camden High School Kershaw County Sc
09.2023 - 08.2024
Director of Operations
Kershaw County Humane Society
08.2022 - 10.2023
Associate of Science - Elementary Education
Lansing Community College