Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Varsanyi

South San Francisco,Ca

Summary

Management Professional versed in all aspects of Operations and Logistics Management, from scheduling and finance to production and marketing. Possesses exceptional communication, organizational and presentation capabilities. Seasoned Operations Lead with over 17+ years experience in fulfillment, logistics and marketing support. Experience building fulfillment processes from the ground up, with a focus on implementing SOP's. Focus on working with Finance, Accounting, Logistics, Shipping, Product & Compliance and other cross-functional teams to achieve success internally. Well versed in managing relationships with 3rd party vendors.

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency. Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.

Overview

30
30
years of professional experience

Work History

Operations Manager, US Commercial

FRANKIE4 Australia / FRANKIE4 FOOTWEAR US
09.2022 - 06.2024
  • As Operations Manager, I focused on Commercial Operations for FRANKiE4 in the US, with a primary emphasis on ensuring seamless delivery and stock control across all sales channels
  • Provided strategic support to senior leadership in executing growth initiatives and enhancing sales strategies
  • Facilitated coordination with freight forwarders to ensure timely container arrivals, maintaining ongoing updates for key stakeholders
  • Negotiated contracts and oversaw inbound/outbound freight logistics, resulting in cost savings and improved service levels
  • Strategically managed inventory supply to optimize profitability and meet daily, monthly, and annual sales targets across sales channels
  • Oversaw the Wholesale Department product supply and compliance execution for Key Accounts e.g., Nordstrom and J.Jill
  • Handled sales order placements, stock adjustments, and operational support for the Wholesale Team
  • Collaborated cross-departmentally to drive continuous sales channel growth and operational efficiency
  • Orchestrated the transition of 3PL providers nationwide, implementing streamlined processes and integrated IT systems
  • Successfully managed relationships with 3PL providers, ensuring efficient day-to-day operations, maintaining SLAs
  • Developed SOPs to optimize operational efficiency and ensure consistent brand interactions
  • Analyzed sales and stock reports to manage inventory effectively and align with market demands
  • Effectively used a range of systems, such as the Microsoft Suite, Shopify, Cin7 Core, Monday.com, and multiple third-party portals
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.

Billing Specialist

Mike O'Brien Specialized Hauling
05.2021 - 05.2022
  • In this position, I worked closely with the dispatch team to identify and track hauling of moves for many different construction companies throughout the Bay Area and United States, ensuring they are billed properly and adequately
  • I handle pricing and rating of truck move tags, and the invoicing and sending out of payment requests
  • Work with Specialized Operations Manager to comply with all office standards and billing procedures
  • Review all incoming driver tags and determine if any information is missing and compare driver timesheets before posting
  • Connect with drivers and/or Dispatch for missing documentation and/or details on driver tags
  • Reconcile tags to the daily boards to ensure accurate billing of each trip made by drivers
  • Create invoice orders upon completion and enter them into company's billing system
  • Ensure proper information is included on each invoice (PO/Job)
  • Weekly data transfer of Billing System into QuickBooks for bookkeeping purposes
  • Highlight violations for correction or notation
  • Inventory office supplies and report to Account Manager
  • Verified accuracy of accounts payable payments, resulting in a reduction in payment errors and check reissues.

Contract Administrator / Accounts Receivable & Payables

Greg's Trucking Service, Inc
04.2018 - 03.2021
  • Certified Payroll Coordinator
  • Compiled and entered Certified Payroll for over 30 different brokers on constructions projects throughout the Bay Area, in which we used our independent contractors to work on site or to haul and dispose materials, etc
  • Expertise in CPR reporting through DIR, LCP Tracker, Elations and Hardcopy form WH347
  • Accurately processed data validation and transmission for weekly payrolls
  • Knowledge of Construction Labor Compliance including Federal Davis-Bacon and CA Prevailing Wage Compliance
  • Generated relevant paperwork and payroll reports to properly submit Fringe Benefit Statements, DAS Forms, and other compliance documents according to requests from Prime and Sub- Contractors
  • Responded to requests for information as company expert on certified payroll operations pre-liens
  • Identify large construction projects and prepare and mail CA Preliminary documents to all parties, including Construction Lenders, Owners & Contractors
  • Accounts Receivable and Payables; pay vendor invoices as well as process and enter receivable payments through Dump Truck processing system
  • Dispatch: ability to take truck orders through phone call and email requests, from many various construction companies and then accurately contact these dispatch orders to available dump truck drivers
  • Receive, rate and process truck tags for payment
  • Depending on contractor, invoices processed end of each month

Head of Operations

Sanrio, Inc
06.1999 - 04.2018
  • I started my long career at Sanrio in catalog order fulfillment, and then grew into being Head of Operations as the ecommerce side of the business gained momentum
  • Supported customer service, fulfillment, operations, and other functions as they related to delivering quality product to consumers, on time and to their expectations
  • Took pride as the 'go to' person, leveraging my extensive experience at Sanrio to help other teams be successful
  • Created Standard Operating Procedures for streamlined and successful fulfillment processes
  • Partnered with Finance to makes sure orders were accurately reflected
  • Managed the Shipping and Fulfillment team to effectively complete orders
  • Lead the efforts around efficient Customer Service; constructed the refund process and found efficiencies to handle a high volume of Customer inquiries
  • Worked with Web Production to communicate promotions, holidays, and events to consumers with realistic delivery times and discounts
  • Aligned with Marketing to make sure campaigns ran smoothly and supplied operational support
  • Was the 'first line of defense' for system failures and technical issues, escalating and finding solutions with engineering
  • Supported Product and Compliance teams to make sure descriptions were accurately communicated to Consumers and managed product defects or safety issues
  • Crafted the annual Physical Inventory process from the ground up, minimizing customer facing downtime and seamlessness, delivering necessary reports to Finance
  • Prepared reports and analyzed data to find shipping savings and proposed programs to Management to leverage these efficiencies
  • Moved fulfillment from 3rd party (Newgistics) to internal operations
  • Designed the plan to achieve cost savings, quality control, and faster shipping to consumers
  • Deep fulfillment and ecommerce systems experience - AtLast/Newgistics, Lawson, Savant, WebLinc

Receptionist / Administrative Assistant

The Pomeroy Center
01.1994 - 06.1999
  • Answered a 10-line phone system as well as maintaining and monitoring of voicemail system for 200 employees
  • Distribution of all incoming and outgoing mail
  • Handling clerical projects
  • Assisted the executive director with drafting, printing, and mailing of donation requests and fundraising projects
  • Data entry of donations, etc
  • Ordered and distributed office supplies while adhering to a fixed office budget
  • Directed guests and routed deliveries and courier services
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Greeted numerous visitors, including VIPs, vendors, and interview candidates
  • Maintained a clean reception area, including lounge and associated areas

Education

High School Diploma -

Westmoor High School
Daly City, CA

Skills

  • Operations
  • Logistics
  • Fulfillment
  • Process Improvement
  • Training
  • Team Leadership
  • Customer Service
  • E-commerce
  • Windows
  • Office Management
  • Sales
  • Financial Reporting
  • Team leadership
  • Problem-solving
  • Operations management
  • Customer service
  • Operational efficiency
  • Decision-making
  • Staff management
  • Inventory management
  • Management
  • Client relationships
  • Inventory control

Timeline

Operations Manager, US Commercial

FRANKIE4 Australia / FRANKIE4 FOOTWEAR US
09.2022 - 06.2024

Billing Specialist

Mike O'Brien Specialized Hauling
05.2021 - 05.2022

Contract Administrator / Accounts Receivable & Payables

Greg's Trucking Service, Inc
04.2018 - 03.2021

Head of Operations

Sanrio, Inc
06.1999 - 04.2018

Receptionist / Administrative Assistant

The Pomeroy Center
01.1994 - 06.1999

High School Diploma -

Westmoor High School

Similar Profiles

CREATE PROFILE
Tina Varsanyi