TINA TSUI
Toronto,Ontario
Summary
Results-driven Employment Specialist with over 8 years of experience assessing job readiness, developing person-centered employment plans, and providing one-on-one job coaching. Specializing in working with individuals of varying skills and abilities, including those who may experience barriers to employment. Adept at building strategic partnerships and maintaining employer engagement. Passionate about diversity, equity, and inclusion, ensuring accessibility to employment opportunities for all individuals.
Overview
19
19
years of professional experience
8
8
Job Development
8
8
Training, Coaching, Mentoring
1
1
Certificate
Work History
Job Developer
The Neighbourhood Group
09.2021 - Current
- Expand employer partnerships to increase employment opportunities by liaising with new and existing community partners.
- Negotiate government-funded wage subsidies to support job placements.
- Supervise and mentor new staff and interns, providing guidance in job development roles.
- Provide individualized job development support, job coaching, and interview strategy coaching.
- Maintain detailed client records and tracked employment progress using Ministry databases and CRM systems (Salesforce) for a caseload of up to 30 participants.
- Actively participate in the agency's Health & Safety committee to manage and mitigate workplace safety risks.
Employment Integration Specialist
CVE Inc.
12.2019 - 09.2021
- Customized employment plans for a caseload of up to 60 Ontario Disability supported participants.
- Collaborated with Ontario Disability and Employment Ontario service providers to secure wage subsidies and employer funding.
- Built and maintained relationships with community partners to expand job opportunities for job seekers.
- Advocated for inclusive hiring by partnering with employers to create accessible employment opportunities.
- Guided employers with workplace accommodations and best practices for supporting diverse hires.
- Assisted job seekers in navigating employment barriers through individualized coaching and strategic job placement.
Job Coach
Community Living Mississauga
01.2017 - 10.2017
- Built partnerships with employers and promoted inclusive hiring and retention practices.
- Developed and implemented DEI initiatives by creating inclusive volunteer and employment opportunities while advocating for workplace accommodations.
- Assisted individuals with disabilities in securing and maintaining meaningful employment by developing personalized employment plans, connecting them with hiring employers, and providing on-site job coaching.
- Conducted Realistic Job Assessments (RJA) to evaluate job readiness and skill suitability.
- Designed and facilitated employment workshops for groups of 20 or more on topics such as job searching, interview techniques, and workplace etiquette.
- Regularly delivered employer-focused training sessions on workplace inclusivity, accessibility, and strategies to address employment discrimination.
Employment Support Worker (Student)
Community Living Burlington
09.2015 - 04.2016
- Marketed the program to over 100 new employers weekly to develop new partnerships.
- Provided participants with one-on-one and on-the-job coaching.
- Created and presented DEI & housing initiatives to funders monthly.
Personal Lines Sales Support
HUB International
01.2009 - 05.2014
- Prepared proposal packages for prospective clients for on behalf of Sales Producers.
- Processed approximately 30 new business applications daily in company portals for issuance.
- Organized business events quarterly for existing and potential High Net Worth clients.
Management Trainee
GoodLife Fitness Clubs
01.2006 - 01.2009
- Recruited, hired, and trained front desk associates on customer service, lead generation, and revenue growth methods.
- Implemented systems to increase retention and decrease attrition rates.
- Conducted weekly motivational conference calls for all North American club locations.
Education
Diploma - Social Service Worker
Sheridan College
OakvilleDiploma - General Arts & Science
Humber College
TorontoSkills
- Conducting job readiness training and one-on-one job coaching with a focus on individuals with disabilities
- Liaising with community partners to create and enhance employment opportunities
- Developing employer relationships and maintaining engagement
- Serving as an active member of the Health and Safety Committee
- Interview critiquing and strategy coaching
- Supervising and mentoring new staff and interns in job development roles
- Previously facilitated employment-related workshops and training
- Advocating for Diversity, Equity, and Inclusion (DEI)
- Managing CRM & Data Systems (Salesforce, CAMS)
Certification
CPR Certified
Crisis Prevention and Intervention Training (CPI)
Health and Safety Awareness Training
Timeline
Job Developer
The Neighbourhood Group
09.2021 - Current
Employment Integration Specialist
CVE Inc.
12.2019 - 09.2021
Job Coach
Community Living Mississauga
01.2017 - 10.2017
Employment Support Worker (Student)
Community Living Burlington
09.2015 - 04.2016
Personal Lines Sales Support
HUB International
01.2009 - 05.2014
Management Trainee
GoodLife Fitness Clubs
01.2006 - 01.2009
Diploma - Social Service Worker
Sheridan College
Diploma - General Arts & Science
Humber College
Languages
English
Native or Bilingual
Italian
Limited Working
Chinese (Cantonese)
Elementary
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