Tina Tacheji
Glendale
Summary
Proven administration expert with a track record of enhancing operational efficiency at Ter-Zakarian Medical Clinic & Laboratory Services. Skilled in patient records management and administration, demonstrating exceptional organizational and communication abilities. Excelled in improving patient care experience and streamlining workflow, showcasing a blend of hard and soft skills vital for high-paced environments.
Overview
7
7
years of professional experience
Work History
Administration
Ter-Zakarian Medical Clinic & Laboratory Services
07.2023 - Current
- Managed daily operations of the medical office, including patient scheduling, billing, and records management.
- Coordinated communication between healthcare providers, patients, and insurance companies to ensure efficient workflow and patient satisfaction.
- Processed patient insurance claims and verified coverage, ensuring accurate billing and timely payments.
- Maintained electronic health records (EHR) and ensured compliance with HIPAA regulations and other legal requirements.
- Provided excellent customer service, greeting patients, answering phones, and addressing patient inquiries with professionalism and care.
- Organized and managed office inventory, ordering supplies as needed to maintain a well-stocked and efficient work environment.
- Assisted in handling administrative tasks such as payroll, employee scheduling, and staff coordination.
- Implemented office policies and procedures to enhance operational efficiency and improve patient care experience.
Administration Coordinator
Platiunum Home Health Care
02.2022 - 07.2023
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Manager
Trucking
11.2018 - 01.2022
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Receptionist
Lashes De Anna
12.2017 - 09.2018
- Maintained confidentiality of information regarding clients and company.
- Corresponded with clients through email, telephone, or postal mail.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Bachelor of Science - Nursing
West Coast University
North Hollywood, CA10.2024
Skills
- Loyalty program administration
- Plan administration
- General management and administration
- Administration and Reporting
- Contracts Administration
- Administration and management skills
- Clinic Administration
- Program Administration
- Human resources administration
- Paperwork administration
- Administration
- Patient records administration
Languages
Armenian
Native or Bilingual
English
Native or Bilingual
Timeline
Administration
Ter-Zakarian Medical Clinic & Laboratory Services
07.2023 - Current
Administration Coordinator
Platiunum Home Health Care
02.2022 - 07.2023
Manager
Trucking
11.2018 - 01.2022
Receptionist
Lashes De Anna
12.2017 - 09.2018
Bachelor of Science - Nursing
West Coast University
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