CHRISTINA J. SMITH
Martinez
Summary
Experienced event professional and recruiting partner with over a decade of experience in event logistics, talent acquisition, and strategic client engagement. Adept at leading cross-functional teams, managing onboarding processes, and enhancing operational performance. Passionate about building people-first cultures and delivering high-touch experiences-internally and externally. Strong understanding of onboarding best practices, performance coaching, and experiential events from both agency and client-side perspectives.
Overview
16
16
years of professional experience
Work History
Account Development Manager
Jan Marini Skin Research
East Bay
01.2024 - Current
- Build strong client relationships through personalized support and events tailored to market trends and customer needs.
- Partner with internal marketing and sales operations teams to implement account plans, regional activations, and quarterly promotions.
- Regularly meet with partners to review goals, analyze data, and propose ROI-driven solutions.
Sales Specialist (Contract)
Galderma Aesthetics / Amplity
Remote
07.2023 - 12.2023
- Supported client onboarding and clinical education for cosmetic injectables (Dysport, Restylane, Sculptra).
- Worked closely with sales leadership to identify customer needs and offer strategic event and training support.
Sales Talent Acquisition Business Partner
ADP
Remote
11.2018 - 05.2023
- Oversaw full-cycle recruitment and onboarding for national sales teams, ensuring a seamless and supportive candidate experience.
- Designed and delivered onboarding programs, new hire training agendas, and post-hire development pathways.
- Led career development initiatives by coaching new hires and collaborating with managers on growth plans and performance reviews.
- Built and launched internal training campaigns, referral initiatives, and employee engagement events to boost retention.
- Provided strategic counsel to Divisional and Regional VPs on team bandwidth, hiring priorities, and performance optimization.
- Acted as a culture ambassador, helping to shape onboarding best practices and improve time-to-productivity metrics.
Account Manager
Glassdoor
Sausalito
07.2013 - 08.2016
- Partnered with HR and Talent Acquisition teams to enhance employer branding, onboarding strategy, and employee engagement.
- Developed and facilitated customized training sessions and onboarding toolkits for client success teams.
- Mentored junior team members and provided ongoing support through peer coaching and performance feedback.
- Analyzed client performance metrics and engagement trends to make proactive recommendations for improvement.
- Led strategic planning for client programs and co-hosted regional events focused on TA and HR innovation.
- Managed a $1M+ book of business across 150+ high-value client accounts, consistently exceeding retention targets.
Marketing & Operations Manager
Eternal Beverages Inc.
Walnut Creek
07.2011 - 04.2013
- Oversaw event logistics, staffing plans, vendor contracts, and trade show execution (100K+ attendees).
- Managed $90K+ budget and led cross-functional promotional initiatives with national retailers.
Event & Promotions Coordinator
CBS Radio (Entercom)
San Francisco
07.2009 - 07.2011
- Managed staffing and on-site logistics for 100+ events annually.
- Worked with major brands (e.g. Disney, Live Nation) to create high-impact consumer experiences.
Education
B.S. - Event Management & Business Marketing
California State University, Chico
01.2010
Skills
- Recruiting & Onboarding Strategy
- Event Logistics & Operations Management
- Cross-Functional Team Leadership
- Talent Development & Mentorship
- Client & Stakeholder Engagement
- Training, Coaching & Best Practices
- Process Improvement & Quality Control
- Employer Branding & Employee Experience
Timeline
Account Development Manager
Jan Marini Skin Research
01.2024 - Current
Sales Specialist (Contract)
Galderma Aesthetics / Amplity
07.2023 - 12.2023
Sales Talent Acquisition Business Partner
ADP
11.2018 - 05.2023
Account Manager
Glassdoor
07.2013 - 08.2016
Marketing & Operations Manager
Eternal Beverages Inc.
07.2011 - 04.2013
Event & Promotions Coordinator
CBS Radio (Entercom)
07.2009 - 07.2011
B.S. - Event Management & Business Marketing
California State University, Chico