Tina SHABOT
Office Manager
Orangeville,ON
Summary
Experienced Office Manager skilled in budget management, enhancing operational efficiency, recruiting and onboarding of new employees. Proven ability to streamline workflows and ensure compliance with regulatory standards. Strong communicator fostering team performance and client retention.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Office Manager
Shady Lane Expert Tree Care
Newmarket, Ontario
04.2021 - 01.2025
- Managed payroll and budgeting budgeting for a $3.4M annual budget, ensuring 100% compliance with JH&S, WSIB, and regulatory policies.
- Improved A/R collections, reducing collections time and enhancing cash flow.
- Ensured 100% audit compliance with no violations, streamlining operations and regulatory adherence.
- Led the creation and execution of a Strategic Action Plan (SAP), improving service delivery and operational efficiency by 30%.
- Developed and updated policies, procedures, and the Standard Operating Procedures (SOP) manual to enhance efficiency, compliance, and support new employee onboarding.
- Negotiated vendor contracts, cutting costs by 20% while maintaining strong supplier relationships.
- Oversaw HR functions, including training, development, and disciplinary actions, maintaining retention by 90% and improving team performance for 2 consecutive years.
- Spearheaded customer satisfaction initiatives, increasing client retention by 35% and improving service response times.
- Led JH&S audits, incident analysis, and action plan implementation, reducing workplace incidents and strengthening safety protocols.
- Collaborated with WSIB and stakeholders on return-to-work programs, ensuring smooth transitions.
Manager of Programs and Development
Peel Explore and Learn
Brampton, Ontario
02.2019 - 04.2022
- Executed tailored curricula, boosting academic performance.
- Developed marketing strategies, boosting student enrollment.
- Managed multi-site operations, ensuring consistent service delivery and compliance with educational standards.
- Streamlined policies and procedures during COVID, ensuring compliance with evolving regulations.
- Supervised facilities, adhering to compliance guidelines while optimizing educational spaces.
- Led staff training and development, reducing onboarding time by 75% and improving efficiency.
- Coached and mentored staff, increasing retention by 60%.
- Optimized budgeting and financial planning, cutting operational costs by 15%.
- Allocated COVID relief funds, ensuring compliance and proper documentation.
- Implemented safety initiatives, reducing workplace incidents as JH&S Representative.
Executive Director
The Learning Place
Brampton, Ontario
01.2016 - 01.2019
- Led organizational operations, aligning strategies with the brand mission to maximize efficiency and optimize resource allocation, driving 20% annual growth within government financial allotments.
- Secured $250K in annual government funding by successfully meeting program guidelines set by funders.
- Executed a Strategic Action Plan (SAP), enhancing service delivery and operational efficiency by 25%.
- Led restructuring initiatives, successfully meeting SAP-aligned goals within 24 months.
- Optimized workforce management, achieving 100% employee retention.
- Boosted staff productivity by 40% through targeted training, development, and equipment enhancements.
- Streamlined negotiations with vendors, achieving a 25% cost reduction while upgrading service performance.
- Secured and transitioned to a new office, ensuring minimal disruptions and optimizing the setup while adhering to financial obligations.
- Strengthened stakeholder and community partnerships, increasing client satisfaction by 90%.
- Increased brand visibility, representing the organization at public and media events.
- Coordinated successful fundraising initiatives, leading to higher donations.
Director of Childcare Centre,
Bright Horizons Early Education And Development
Mississauga, Ontario
01.2012 - 01.2016
Director of Childcare Centre
Centres For Early Learning
Toronto, Ontario
01.1998 - 01.2012
Education
COR Essentials
IHSA
Toronto02-2023
Adult Education
Canadian College of Educators‐
Toronto, ON04-2018
Joint Health And Safety Committee Member Cert.
IHSA
Toronto04-2016
Early Childhood Education
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON04-1995
Skills
- Budget Management
- Recruitment Process Management
- Regulatory compliance
- Workflow Optimization
- Team leadership
- Vendor negotiation
- Strategic planning
Certification
- Food Handler training Certificate
- First Aid and AED (C)
- WHMIS
- Occupational Health and Safety Awareness
Timeline
Office Manager
Shady Lane Expert Tree Care
04.2021 - 01.2025
Manager of Programs and Development
Peel Explore and Learn
02.2019 - 04.2022
Executive Director
The Learning Place
01.2016 - 01.2019
Director of Childcare Centre,
Bright Horizons Early Education And Development
01.2012 - 01.2016
Director of Childcare Centre
Centres For Early Learning
01.1998 - 01.2012
COR Essentials
IHSA
Adult Education
Canadian College of Educators‐
Joint Health And Safety Committee Member Cert.
IHSA
Early Childhood Education
Sheridan College Institute of Technology And Advanced Learning
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