Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
background-images

Tina Scharf

Ottawa,ON

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

13
13
years of professional experience

Work History

Electrical Laborer

Noreast Electronics CO LTD
04.2024 - 12.2024
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Enhanced project timelines by collaborating effectively with team members on various tasks.

Supervisor

BULKBARN
05.2022 - 03.2024


Developed and implemented customer service policies to enhance satisfaction.

Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Achieved results by working with staff to meet established targets.

Monitored workflow to improve employee time management and increase productivity.

Customer Service Manager

Walmart
09.2014 - 05.2022


Conducted regular performance evaluations for team members, identifying areas for improvement and creating targeted action plans.

Enhanced customer satisfaction by streamlining support processes and implementing new strategies.

Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.

Manager

Depanneur Joe’s
01.2012 - 09.2014

Successfully managed budgets and allocated resources to maximize productivity and profitability.

Accomplished multiple tasks within established timeframes.

Paid attention to detail while completing assignments.

Maintained professional, organized, and safe environment for employees and patrons.

Education

Children Studies -

Algonquin
06.1999

High Schools Studies -

McArthur High School
06.1997

Skills

  • Staff Management
  • Improvement plan knowledge
  • Inventory Control
  • Employee Motivation
  • Team building
  • Policy Enforcement
  • Class 3 Electronics

Volunteer Experience

Girl Guides of Canada, Ottawa, Treasurer, 2000-01-01, 2008-12-31, Plan meetings, Prepare material, Raise funds, Bring all the badges and uniforms from the main office, Bring all the money and the paperwork to the main office

Languages

English
Full Professional

Timeline

Electrical Laborer

Noreast Electronics CO LTD
04.2024 - 12.2024

Supervisor

BULKBARN
05.2022 - 03.2024

Customer Service Manager

Walmart
09.2014 - 05.2022

Manager

Depanneur Joe’s
01.2012 - 09.2014

High Schools Studies -

McArthur High School

Children Studies -

Algonquin
Tina Scharf