Hi, I’m
TINA ROBERTSON
Director of Sales
Welland,Canada
Summary
Experienced in managing daily operations with a strong focus on customer service and team leadership. Bringing skills in inventory management, conflict resolution, and promotional campaign development. Successful at building and maintaining positive supplier relationships while driving sales growth and ensuring smooth operations.
Overview
16
years of professional experience
1
Certification
Work History
AMO Estate WineryNOTL
Director of Sales
05.2025 - Current
Job overview
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Organized promotional events and interacted with community to increase sales volume.
Trappers Sports BarWelland, Ontario
Bar Manager
03.2014 - 02.2025
Job overview
- Managed daily operations, including scheduling, ordering, and inventory control.
- Updated bar menu for alternating seasonal and holiday promotions.
- Recruited, hired and trained new members of bar staff.
- Provided exceptional customer service at all times, resolving complaints quickly and professionally.
- Built and managed team to keep daily operations running smoothly.
- Monitored daily operations, including cash handling procedures and staff performance reviews.
- Kept detailed and up-to-date records of inventory, budgets, and payroll.
- Maintained positive relationships with suppliers by promptly responding to inquiries or requests.
- Promoted and coordinated upcoming bar events, fundraisers and vendor opportunities.
- Scheduled use of facilities and catering services for events such as banquets and receptions and negotiated details of arrangements with clients
- Conducted opening and closing operational routines to drive successful start or completion of daily business.
- Scheduling and management of bar staff, hostess, bussers, bar backs and security.
- Provided direction and guidance to staff members working at different levels of the organization.
- Negotiated contracts with vendors to ensure competitive pricing for entertainment services.
- Oversaw production tasks such as setting up stages, audio equipment, lighting systems.
- Inventory control, ordering
- Successful at building and maintaining positive supplier relationships while driving sales growth and ensuring smooth operations.
The Keg SteakhouseNiagara Falls
Floor Supervisor
03.2012 - 03.2014
Jimmy Buffets MargaritavilleNiagara Falls, Ontario
Bar/Entertainment Manager
03.2010 - 04.2012
Education
30 Plus Years in The Hospitality Industry
Skills
- Verbal and written communication
- Time management
- Inventory management
- Conflict resolution
- Event planning
- Vendor negotiation
- Team leadership
- Facility coordination
- Branding
- Room setup and breakdown
- Multitasking
Certification
Smart Serve
Work Preference
Work Type
Full TimeLocation Preference
On-SiteTimeline
Director of Sales
AMO Estate Winery
05.2025 - Current
Bar Manager
Trappers Sports Bar
03.2014 - 02.2025
Floor Supervisor
The Keg Steakhouse
03.2012 - 03.2014
Bar/Entertainment Manager
Jimmy Buffets Margaritaville
03.2010 - 04.2012