Passionate mid level medical assistant motivated to deliver seamless and pleasant aesthetic medical experience to patients. Offering 5 year background in cosmetic medical assisting. Seeking opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Program Event Coordinator
IIAM (The International Institute of Aesthetic Medicine)
Vancouver, British Columbia, Canada
09.2024 - Current
Coordinated event logistics including catering, product shipments, event set up and take down
Take payments from models and reschedule appointments
Set up lecture rooms, distribute students work books, notepads and folders
Meet with catering services, set up breakfast and lunch
Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions
Coordinated schedules and timelines for students and lecturers
Medical Assistant
Lougheed Laser Centre
Burnaby, BC, Canada
04.2019 - Current
Consulted patients and reviewed patient files to determine medical histories, previous treatment and medication history
Responsible for all photographs of patients before and after treatments
Prepared syringes of injectable fillers and Neuromodulators for physicians
Electronic medical charting for physicians
Responsible for following up with patients after treatments
In charge of inventory for medical supplies
Prepared clinical notes and updates on each patient for review by primary physician
Assisted in closing treatment plans for patients
Receptionist
Lougheed Laser Centre
Burnaby, BC, Canada
04.2019 - 08.2019
Completed daily HubSpot tasks, importing all patients into HubSpot, responsible in managing HubSpot pipelines and deals
Managed online Shopify store
Scheduled and confirmed appointments
Answered and directed incoming calls using multi-line telephone system
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules
Oversaw office inventory by restocking supplies and submitting purchase orders
Beauty Consultant
Nordstrom
Vancouver, BC, Canada
04.2018 - 04.2019
Recommended appropriate products to meet customers individual need
Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty
Capitalized on upselling opportunities for additional products and services to increase sales numbers
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs
Education
Certificate -
HubSpot Academy
Vancouver, BC
02.2024
Diploma -
Blanche MacDonald
Vancouver, BC
09.2019
Diploma -
The Salon Professional Institute
Winnipeg, MB
06.2016
High School Diploma -
Stratford Career Institute
Montreal, QC
06.2005
Skills
Customer Service
Procedure Assistance
Critical Thinking
Medical Terminology
Patient Flow Management
Medical Billing
Clinical Documentation
Event Coordinating
Languages
English
German
Timeline
Program Event Coordinator
IIAM (The International Institute of Aesthetic Medicine)
Program Event Coordinator at Student Leadership Engagement at Trinity College, HartfordProgram Event Coordinator at Student Leadership Engagement at Trinity College, Hartford