Tina Potts
Redding
Summary
Dedicated and compassionate Registered Nurse with a proven track record of delivering high-quality care and providing case management services to a diverse patient population. Experienced in assessing patient needs, developing and implementing individualized care plans, and collaborating with interdisciplinary teams to ensure optimal outcomes. Skilled in building rapport with patients and families, fostering a supportive and empathetic environment. Committed to staying updated on the latest advancements in nursing practices and continuously enhancing skills to deliver exceptional healthcare services.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Utilization Review Case Manager/Transfer Center Coordinator
Kaiser Permanente OURS/Transfer Center
05.2023 - Current
- Assess patients by gathering information, reviewing diagnoses and analyzing medical test results
- Develop plan of care to address the needs of patients
- Educate patients about their care plan and health care options and help them make decisions
- Resource management
- Discharge planning
- Coordination of care among all team members
- Coordination and transition to post-acute care
- Facilitate communication between clinical staff, family members and community agencies to ensure continuity of care
- Repatriation of patients from non-Kaiser facilities back to Kaiser Hospitals
- Transfer Center Coordinator for Pediatric and Adult patients to Kaiser Hospitals for higher level of care
- Coordinate transportation of all levels of care for patients between 21 Northern California Kaiser Hospitals
Nurse Case Manager
Kaiser Permanente Vallejo Medical Center
06.2022 - 05.2023
- Evaluated effectiveness of interventions based on patient outcomes to complete a discharge plan ensuring patient and family understanding
- Collaborate with physicians, physical therapists, occupational therapists, social workers, and care managers
- Education of patients on interventions provided, disease process and management, discharge planning, and medication
- Worked closely with both Physical Therapists and Occupational therapists to develop a discharge plan for patients being discharged to rehabilitation facilities
Registered Nurse Med-Tele
Kaiser Permanente Vacaville Medical Center
09.2014 - 06.2022
- Closely monitored, and treated patients on a medical surgical/ telemetry unit
- Collaborated with multiple disciplines to coordinate and deliver quality care to patients and their families
- Developed patient care plans, including assessments, evaluations and nursing diagnosis
- Administration of medications and titration of intravenous medications
- Preceptor/mentor to new hires and new graduate nurses
Registered Nurse Orthopedics - Oncology
Kaiser Permanente Santa Rosa Medical Center
06.2010 - 09.2014
- Provided support and education to patients and their families related to new diagnosis, procedures, healthy lifestyle changes and preventative measures for good patient outcomes
- Administered chemotherapy and therapeutic medications to adult oncology patients
- Conducted detailed patient assessments to identify patient needs
- Evaluated and treated patients with respiratory, cardiology, surgical, hematology/oncology, and gastrointestinal illnesses
Education
BSN - Bachelor of Science in Nursing
Chamberlain University College of Nursing
Addison, Illinois12.2018
ADN - Associate’s degree in nursing
Napa Valley College
Napa, California05.2009
Skills
- Patient Advocacy
- Strong Interpersonal Communication Skills
- Teamwork Skills
- Professionalism
- Advanced Cardiac Life Support
- Basic Life Support
- InterQual
- Proficient in EPIC Health Connect EMR
- Durable Medical Equipment
Accomplishments
Implemented and led the Unit Practice Council. While chair for the Unit Practice Council, my team implemented a Quiet at Night initiative aimed to improve patient sleep and experience. We also implemented the My Medications Matter program to improve patient medication safety and compliance.
Certification
BLS
American Heart Association
August 2023 - August 2015
ACLS
American Heart Association
August 2023 - August 2025
Timeline
Utilization Review Case Manager/Transfer Center Coordinator
Kaiser Permanente OURS/Transfer Center
05.2023 - Current
Nurse Case Manager
Kaiser Permanente Vallejo Medical Center
06.2022 - 05.2023
Registered Nurse Med-Tele
Kaiser Permanente Vacaville Medical Center
09.2014 - 06.2022
Registered Nurse Orthopedics - Oncology
Kaiser Permanente Santa Rosa Medical Center
06.2010 - 09.2014
BSN - Bachelor of Science in Nursing
Chamberlain University College of Nursing
ADN - Associate’s degree in nursing
Napa Valley College
BLS
American Heart Association
August 2023 - August 2015
ACLS
American Heart Association
August 2023 - August 2025
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