Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Overview
8
8
years of professional experience
Work History
Head Baker
Cabin Fever Junction Bakery
08.2020 - 09.2024
Mentored junior bakers in developing their skills through hands-on training sessions and constructive feedback.
Increased customer satisfaction by consistently delivering high-quality baked goods and maintaining a clean, organized work environment.
Coordinated staff schedules efficiently while minimizing overtime expenses and maintaining optimal staffing levels during peak business hours.
Oversaw budgets and cost controls to maintain efficient operations.
Sales Associate
Workn'Play
06.2019 - 01.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Assistant Store Manager
Dollarama
07.2016 - 08.2020
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.