TINA NGUYEN
Bedford,NS
Summary
Experienced professional with a strong background in overseeing examination environments, ensuring compliance, and maintaining integrity. Recognized for effective team collaboration and adaptability to changing needs. Known for reliability and possessing skills in time management, problem-solving, and communication. Focused on achieving results and supporting colleagues to meet organizational goals. Assistant with excellent academic performance in human resources and administration. Graduated a Post Graduate Certificate in Human Resources to bring a positive industry impact centered on organizational behavior and change management. Proficient in scheduling interviews, posting job openings, and performing various administrative tasks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Proctor
YOLA English Center
05.2018 - 05.2019
- Closely followed and enforced testing procedures and regulations
- Assisted candidates prior to the start of the test by directing them to their seats and advising them about possessions permitted in the testing venues
- Led and effectively managed class of over 20 students.
- Collaborated with other proctors to ensure consistent enforcement of testing policies across all examination sites.
- Secured testing materials and maintained confidentiality of all details.
- Assisted with the setup of testing venues.
- Streamlined exam processes by efficiently distributing, collecting, and organizing test materials before, during, and after examinations.
- Contributed to fair assessment practices by reporting any cases of academic dishonesty or misconduct according to established procedures.
- Validated appropriate identification to allow admission to testing area.
- Checked attendance during tests
Teaching Assistant
Vietnam-USA Society English Center
08.2017 - 04.2019
- Reinforced lessons presented by teachers by reviewing material with students one-on-one or in small groups
- Enforced school and class rules to help teach students proper behavior
- Helped teachers with record keeping, such as tracking attendance and calculating grades
- Assisted teachers prepare lessons by getting materials ready and setting up equipment, such as computers
- Supervised students in class, between classes during lunch, recess and on field trips
Recruitment Assistant
IRestify Inc.
01.2021 - 04.2021
- Posted job openings on various websites and social media platforms.
- Scanned candidate's resumes, shortlisted and conducted initial phone screenings with prospective candidates.
- Organized and coordinated interviews between hiring managers and candidates.
- Conducted background checks and verification. Prepared and sent out offer letters/employment agreements to successful applicants.
- Coordinated orientation training meeting. Documented human resources records and maintained confidentiality of personal information.
- Maintained accurate records of all stages of the recruitment process in an organized manner.
- Updated recruitment data sheet and maintain applicant tracking.
Medical Administrative Assistant
Thornhill Endoscopy Centre (TEC)
03.2021 - 05.2021
- Mailed and faxed documents.
- Organized paperwork such as charts and reports for office and patient needs.
- Greeted patients, verified insurance coverage and collected copayments. Entered patient demographic information into Electronic Health Records system.
- Updated and maintained current and accurate health records.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Reached out to patients day before scheduled appointments to confirm times and instructions.
People and Culture Administrator
Paladin Security Group
05.2021 - 02.2025
- Coordinated onboarding process for new hires including generating employee number, preparing hiring package and entering compliance.
- Entered all new employee information into company's HRIS.
- Maintained current HR files and databases updating and tracking, ensure accuracy and validity of information and effective administration of all confidential employee documentations.
- Handled emails and calls on daily basis to address employee's inquiries and provided general information regarding human resources matters.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Prepared, reviewed and processed weekly and monthly reports with high level of accuracy.
- Processed paperwork related to new hires, resignations, branch transfer and other personnel changes.
- Provided general support to visitors and reception back-up as necessary. Offered coaching and providing new team members/interns with HRIS training.
- Conducted regular audits of personnel files and HR databases. Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service.
- Performed administrative duties such as filing, copying, scanning and faxing documents.
- Supported other HR functions as assigned and perform various administrative tasks as required.
Grafting
Roelands Plant Farms Inc.
09.2020 - Current
- Use digital expertise and high attention to detail skills to graft
- Select seedlings
- Work with dynamic and enthusiastic team
- Support other tasks required
Server
Kitano Japanese Restaurant
07.2020 - 08.2020
- Toke and processed guests' orders
- Memorized drink and dessert menu for on-demand recitation
- Up-sold desserts and drinks as appropriate for individual guests
- Managed large groups quickly and efficiently through attentive service and precise order taking
- Maintained a fine dining atmosphere and handle guest complaints/requests quickly
HR Recruitment Assistant
Gao Tek Inc.
06.2020 - 08.2020
- Posted job ads on general career websites, university and college career websites, and internship websites
- Replied to applicant emails, screened replies, and scheduled interviews by senior HR staff
- Developed relationships with universities and colleges
Education
Post Graduate Certificate - Business Management-Human Resources
Lambton College
Sarnia, Ontario03.2025
Bachelor's Degree - Business English
HUFLIT University
Ho Chi Minh, Vietnam01.2018
Skills
- General human resources skills
- Maintaining files
- Mail handling
- Build a good relationships with the staff
- Organizational and verbal/written communication skills
- Microsoft Office (Excel, Word, PowerPoint, Outlook, Internet Research)
- Administrative support
- Effective planning
- Attention to details
- Scheduling
- Adaptability skills
- Strong behavioral management skills
- Ability to create a caring and stimulating environment
- Team collaboration
- Technical troubleshooting
Certification
- MOS by IIG organization (Word & Excel), 01/01/2017
- Worker Health and Safety Awareness in 4 steps, 01/01/2020
- Smart Serve Certification, 01/01/2020
- Driver License
Timeline
People and Culture Administrator
Paladin Security Group
05.2021 - 02.2025
Medical Administrative Assistant
Thornhill Endoscopy Centre (TEC)
03.2021 - 05.2021
Recruitment Assistant
IRestify Inc.
01.2021 - 04.2021
Grafting
Roelands Plant Farms Inc.
09.2020 - Current
Server
Kitano Japanese Restaurant
07.2020 - 08.2020
HR Recruitment Assistant
Gao Tek Inc.
06.2020 - 08.2020
Proctor
YOLA English Center
05.2018 - 05.2019
Teaching Assistant
Vietnam-USA Society English Center
08.2017 - 04.2019
Bachelor's Degree - Business English
HUFLIT University
Post Graduate Certificate - Business Management-Human Resources
Lambton College
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