Summary
Overview
Work History
Education
Skills
Professional Development
Certification
Websites
Timeline
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TINA NAFARY

Thornhill,Canada

Summary

Accomplished Sales Specialist with over a decade of expertise in medical device sales, customer engagement, and product education. Proven ability to exceed sales targets in dynamic, international markets. Skilled in managing medical sales operations and cultivating long-term professional relationships.

Overview

15
15
years of professional experience
1
1
Certification

Work History

TRAINING AND PROFESSIONAL DEVELOPMENT PROGRAM

Anonymos
Thornhill, Ontario
09.2023 - Current
  • Actively engaged in continuous learning and skill development
  • demonstrated commitment to professional growth and advancement
  • stayed updated with the latest industry developments and best practices
  • proactively sought out training opportunities to enhance expertise, and positioned myself for success in the Canadian job market through ongoing education and development.

Assistant Sales Manager - Call Center Operations

Precision Services LLC
Tbilisi, Georgia
10.2018 - 07.2023
  • Generated leads and identified new sales opportunities
  • Handled inbound and outbound customer inquiries and provided solutions via phone and email
  • Initiated and led training sessions to equip team members with the skills and knowledge needed to consistently surpass sales targets
  • Facilitated team collaboration by sharing experiences, best practices, and outcomes to enhance overall team knowledge
  • Led customer service initiatives, improving call handling efficiency by 15% through the development and refinement of call scripts and processes
  • Mentored and led Customer Sales Representatives and sales teams, fostering a collaborative and high-achieving environment
  • Prioritized schedules and managed deadlines for the Sales Manager

Sales Representative

Mavarae Fonoonsr (MFA) Co
Tehran, Iran
02.2014 - 07.2018
  • Sales representative as well as an application specialist to represent the world's leader in less invasive medical devices (BOSTON SCIENTIFIC) for treating Gastrointestinal conditions
  • Represented FUJIFILM Endoscopy systems such as Gastroscopes, Colonoscopes, Duodenoscopes, Enteroscopes and Bronchoscopes
  • Oversaw product demonstrations and training sessions for healthcare staff to ensure proper usage and provide ongoing support
  • Negotiated tender and contract terms
  • Established and nurtured long-term relationships with key healthcare professionals, which contributed to a 25% growth in repeat business
  • Exceeded annual sales targets by 30% through a proactive and customer-centric approach

Sales Representative

Manshoor Tebbe Arya Co
Tehran, Iran
03.2010 - 01.2014
  • Prospected, cold-called, and engaged with healthcare professionals, including cardiologists, surgeons, and hospital administrators
  • Collaborated with the customer service team to ensure timely delivery and resolve any post-sale issues or inquiries
  • Attended industry conferences and trade shows to network with potential clients and stay updated on the latest trends in cardiovascular consumables
  • Exceeded sales quotas by strategically prospecting, qualifying leads, and closing deals within the cardiovascular consumable products segment
  • Implemented sales strategies to penetrate target markets, effectively communicated product value propositions, and converted leads into sales opportunities

Education

BACHELOR OF BUSINESS ADMINISTRATION (BBA) -

Azad University, Central Branch
Tehran, Iran

BIMOMEDICAL-CLINICAL ENGINEERING(BEng) -

Azad University of Medical Sciences
Tehran, Iran

Skills

  • Endoscopy Products Knowledge
  • Medical Sales Techniques
  • Problem Solving
  • Decision Making
  • Negotiation and Convincing
  • Customer Relationship Management
  • Communication Skills
  • Market Knowledge
  • Team Collaboration
  • Adaptability
  • Microsoft office 365
  • CRM Software
  • Salesforce Automation
  • Teleconferencing Tools
  • Medical Products Demonstration
  • Medical Sales Data Analysis
  • Inventory Management

Professional Development

  • Advanced English Course, University of Applied Science and Technology, Tehran, Iran, 2009
  • LinkedIn Learning Path Certificate of Completion in Developing Sales Knowledge and Skills, 2023
  • LinkedIn Learning Path Certificate of Completion in Growing as a Sales Manager, 2023
  • LinkedIn Certificate of Customer Service Foundations, 2023
  • LinkedIn Certificate of Business Fundamentals for Customer Success Managers, 2023

Certification

  • Specialized workshops for Endoscopic Ultrasound Systems
    FUJIFILM
    Istanbul, Turkey (2017)
  • Endo ISS Training given by Boston Scientific Middle East Headquarter
    Tehran, Iran (2015)

Timeline

TRAINING AND PROFESSIONAL DEVELOPMENT PROGRAM

Anonymos
09.2023 - Current

Assistant Sales Manager - Call Center Operations

Precision Services LLC
10.2018 - 07.2023

Sales Representative

Mavarae Fonoonsr (MFA) Co
02.2014 - 07.2018

Sales Representative

Manshoor Tebbe Arya Co
03.2010 - 01.2014

BACHELOR OF BUSINESS ADMINISTRATION (BBA) -

Azad University, Central Branch

BIMOMEDICAL-CLINICAL ENGINEERING(BEng) -

Azad University of Medical Sciences
TINA NAFARY