Tina Mass

• Assisted in documenting clinic activities and updating medical records.
• Registered and processed patients at the front desk.
• Scheduled appointments and managed rescheduling due to provider availability.
• Handled cash payments, adjusted balances, and submitted records to accounting.
• Facilitated completion of consent forms, providing detailed explanations and assistance.
• Ensured privacy of medical information while communicating with patients.
• Discussed medical histories to provide effective medical advice.

Digital Marketing Manager

• Created and managed social media campaigns for increased brand engagement.
• Improved page content, keyword relevancy, and branding for search engine optimization goals.
• Monitored digital marketing trends and adjusted strategies accordingly.
• Managed social media accounts, generating interest for products and services.
• Implemented successful digital marketing campaigns to drive customer engagement and increase brand awareness.
• Tracked emerging industry trends to boost campaign performance.

• Test Material Preparation: Led the precise preparation of accurate IELTS examination materials.
• Oversaw precise organization and management of test archives and backups.
• Demonstrated proficiency in timely and accurate Test Report Form (TRF) processing.
• Exhibited outstanding communication skills with test takers, providing comprehensive support.
• Competently executed test administration, ensuring security and fairness for all candidates.
• Contributed significantly to the success of the IELTS team through dedication and strong organizational abilities.

• Developed and implemented digital marketing strategies to engage target audiences.
• Created and deployed social media campaigns across multiple channels.
• Produced and distributed social media content, strategically placing ads for increased reach.
• Generated reports and analyzed data to measure marketing initiative success.
• Conducted market research on industry trends, consumer demographics, and competitor activities.
• Stayed current on consumer and competitor changes, informing marketing strategy.