Summary
Overview
Work History
Education
Skills
Timeline
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TINA MACDONALD

Whistler,BC

Summary

Results-driven professional with a strong work ethic and adaptability, excelling in fast-paced environments. Demonstrates exceptional interpersonal skills, enabling effective collaboration with diverse teams. Proven ability to master new skills swiftly and contribute to organizational goals. Seeking opportunities that offer new challenges and avenues for growth.

Overview

21
21
years of professional experience

Work History

Personal Concierge

Primetime Concierge Lifestyle
Whistler
09.2017 - Current
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.

Banquet Captain

Fairmont Château Whistler
06.2003 - Current
  • I delivered exceptional guest experiences through careful adherence to customer specifications and job work orders.
  • Organized smooth food deliveries to customers across multiple dining areas.
  • Communicated professionally with customers, colleagues, and supervisors.

Concierge Specialist

Inspirato - Whistler
12.2018 - 03.2020
  • Skilled at working independently and collaboratively in a team environment.
  • Maintained concierge booking to provide visitors with access to relevant local information.
  • Managed check-in and check-out procedures for guests.
  • Provided accurate information regarding local attractions, restaurants and activities.

Education

Real Estate

UBC Sauder School of Business
Vancouver, BC
12-2025

High School Diploma -

L.C.V.I
Kingston, ON
06.1997

Skills

  • Effective Troubleshooting
  • Effective Communication
  • Systematically Organized
  • Detail-Oriented Approach
  • Effective Multitasking
  • Effective Prioritization

Timeline

Concierge Specialist

Inspirato - Whistler
12.2018 - 03.2020

Personal Concierge

Primetime Concierge Lifestyle
09.2017 - Current

Banquet Captain

Fairmont Château Whistler
06.2003 - Current

Real Estate

UBC Sauder School of Business

High School Diploma -

L.C.V.I

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TINA MACDONALD