Tina Levasseur
Summary
Skilled healthcare professional with a successful history in both clinical and administrative roles in the dental office. Proven ability to optimize operational efficiency and improve patient care outcomes. Collaborative team player known for adaptability and achieving results while ensuring compliance and quality standards.
Overview
10
10
years of professional experience
Work History
Senior Clinic Administrator
Dr. Jennifer Serink Inc.
06.2017 - Current
- Ensured maintenance of patient records in accordance with PIPEDA standards for security and confidentiality.
- Greeted visitors and patients to determine needs, schedule appointments, and direct accordingly.
- Provided excellent service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Prepared and processed patient referrals and transfer requests.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmation processes.
- Increased case acceptance rates by presenting comprehensive treatment options and financial arrangements to patients.
Certified Dental Assistant
Dr. David Thorburn
06.2015 - 06.2017
- Successfully assisted dentist by performing four-handed restorative dentistry and other chair-side duties.
- Sanitized rooms and sterilized, prepped, and maintained equipment and instruments for procedures daily.
- Exposed, developed and mounted dental radiographs.
- Managed inventory of dental supplies, reducing waste, avoiding procedural delays, and optimizing resource allocation.
- Documented patient health information as well as treatment notes for each procedure with a high level of accuracy and attention to detail.
Education
Certified Dental Assisting Certificate - Dental Assisting
Vancouver Community College
Vancouver, BC07-2014
Timeline
Senior Clinic Administrator
Dr. Jennifer Serink Inc.
06.2017 - Current
Certified Dental Assistant
Dr. David Thorburn
06.2015 - 06.2017
Certified Dental Assisting Certificate - Dental Assisting
Vancouver Community College
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