A passionate educator with a focus on student-centered services to foster academic success and community development in a post-secondary environment. Experienced with coordinating student services in a supportive educational environment. Highly organized with excellent communication and problem-solving abilities. Proven abilities in the evaluation and assessment of student services to enhance the student experience through thoughtful planning and execution.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Library Assistant
University of Saskatchewan
08.2012 - Current
Monitors, assess, and coordinates the workflow and delivery of library services for the Education & Music and Law Libraries.
Establishes team priorities, maintains schedules, and aids in the development of library services to support students, staff, and faculty.
Provides guidance, coaching, and mentoring to library assistance, addressing any performance issues as they arise.
Develops training sessions for library assistance to enhance the delivery of library services.
Handles client disputes while adhering to the University's privacy and confidentiality policies.
Develops and delivers orientation and information sessions to undergraduate students in the College of Education.
Provided guidance to students on academic resources and support services.
Participates in the creation and delivery of sessions and events aimed at improving students' study and research skills.
Plans and coordinates library wide events for student engagement.
Evaluates the effectiveness of current student support initiatives through regular assessments, making recommendations for improvements where necessary.
Participates on various committees to evaluate, broaden , and enhance, client services.
Research Assistant
University of Saskachewan
05.2008 - 03.2012
Conducted literature reviews to support research initiatives and enhance project understanding.
Organized research materials, maintaining a well-ordered workspace conducive to productivity
Processed high volumes of data entries with precision and attention to detail.
Resolved discrepancies in data records by conducting thorough investigations and corrections.
Identified and resolved data discrepancies, ensuring highest level of accuracy in research outcomes.
Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
Teaching Assistant
University of Saskatchewan
01.2008 - 12.2011
Facilitated classroom discussions, enhancing student engagement, comprehension, and critical thinking skills of course materials.
Contributed to positive learning environment by addressing individual student needs, promoting equity and inclusion.
Supported faculty in grading assignments, maintaining accuracy and consistency in evaluation processes.
Offered constructive feedback on student assignments, helping them refine their writing skills and comprehension.
Assisted students in developing effective study habits, promoting academic success and self-sufficiency.
Education
Bachelor of Arts - International Studies
University of Saskatchewan
Saskatoon
Bachelor of Arts - Indigenous Studies
University of Saskatchewan
Saskatoon
04-2008
Skills
Proficient in Microsoft Office 365
Efficient in Microsoft Teams, SharePoint, and other USask managed software
Ability to provide effective and empathy driven-service to students and the academic community
Notable skills in relationship building and working with diverse communities
Excellent verbal and written communication
Effective time management
Sound decision-making
Skilled in data analysis and complex problem-solving