Tina Jagpal
Summary
A dynamic Sales Specialist with a proven track record at Rogers Communications, I excel in relationship building and upselling, significantly surpassing sales targets. Leveraging strong client relations and customer care, I've effectively enhanced revenue potential and fostered lasting customer satisfaction. My approach combines strategic sales pipeline management with keen market insight, driving consistent growth.
Overview
24
24
years of professional experience
Work History
Sales Specialist
Rogers Communications
05.2001 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Education
Certificate - M.O.A
CompuCollege
Burnaby03-2000
Skills
- Relationship building
- Client relations
- Customer service and care
- Upselling and cross selling
Languages
Punjabi
Elementary
Interests
- Passionate about balancing physical health with mental and emotional wellness
- Gym Workouts
Timeline
Sales Specialist
Rogers Communications
05.2001 - Current
Certificate - M.O.A
CompuCollege
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