Tina Hokmi
Richmond Hill,ON
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
6
6
years of professional experience
Work History
Store Manager
Rogers Communications
06.2024 - Current
- Identified and nurtured internal talent, building a strong leadership bench and contributing to succession planning across the area.
- Supported Area Manager in regional operations, including recruitment, compliance, and talent development initiatives.
- Currently managing a Gold Tier Rogers location, driving consistent performance through team development and operational excellence.
- Led Fido Vaughan Mills, one of the busiest national locations, to Top 3 in Canada for two consecutive quarters shortly after taking over.
Assistant Store Manager
Rogers Communications
12.2023 - 06.2024
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Sales Associate, MOD
Rogers Communications
03.2022 - 12.2023
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assistant Department Manager
Longo's
10.2020 - 03.2022
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
- Coordinated staff schedules, ensuring adequate coverage during peak hours and minimizing labor costs.
- Contributed to the successful achievement of department goals by consistently meeting or exceeding sales targets.
Cashier
Longo's
01.2019 - 10.2020
Education
Bachelor of Arts - Digital Media
York University
Toronto, NoneSkills
- Training and mentoring
- Creative Problem-solving
- Customer relations
- Multitasking and organization
- Team building and leadership
- Goals and performance
Timeline
Store Manager
Rogers Communications
06.2024 - Current
Assistant Store Manager
Rogers Communications
12.2023 - 06.2024
Sales Associate, MOD
Rogers Communications
03.2022 - 12.2023
Assistant Department Manager
Longo's
10.2020 - 03.2022
Cashier
Longo's
01.2019 - 10.2020
Bachelor of Arts - Digital Media
York University
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