Tina Gangaram
Brampton
Summary
Dynamic Administrative Support Coordinator with a proven track record at Brightstar Windows and Doors Inc. Skilled in delivering exceptional customer service. Adept at multitasking and prioritizing tasks, fostering strong client relationships through effective communication and organization.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administrative Manager
Brightstar Windows and Doors Inc.
05.2013 - Current
- Enter and verify data working with invoices and estimates
- Responsible for handling payments and banking
- Timely manner booking appointments, faxes, phone calls and emails
- Calculate and process quotes and costs
- Expertise in supply relationship, cost reduction, purchase material and supplies
- Exceptional customer service, inbound and outbound calls to vendors and clients
- Provide exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
Receptionist Administrator
A&W Employment Services
03.2018 - 08.2019
- Greet clients
- Follow up with fax email and telephone inquires
- Accurately maintain and update client files
Receptionist Administrator
MRS Realty Inc
04.2016 - 10.2016
- Ensure customer files are updates
- Manage phone call email and fax inquires
- Complete outbound calls as required
- Greeting clients upon arrival in the office
Event Coordinator
Empire Banquet Hall
05.2011 - 01.2013
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process
- Organize tickets for annual and special events
Intake Specialist
Vitanova Foundation
04.2011 - 06.2011
- Complete client intake and assessments
- Build rapport with clients and establish boundaries
- Screen and complete bag checks for new clients
- Facilitate groups and created presentations with students
- Organize file and copy documents as required
Intake Receptionist
Elder Help Peel
09.2010 - 01.2011
- Complete intakes for seniors in their homes
- Greet and introduce volunteers
- Collaborate with executive directors and seniors program director
- Floor runner ar Rutherford Bingo for fundraising
- Update agency resources and contacts
- Educate clients on safety elder abuse and health concerns
Education
Bachelor of Social Work -
York University
10-2011
Skills
- Verbal communication
- File organization
- Empathize and build rapport with clients
- Administrative procedures
- Microsoft outlook
- Prioritize and multitask
Certification
Certificate of Registration R.S.W. October 2014-Present
OCSWSSW
Timeline
Receptionist Administrator
A&W Employment Services
03.2018 - 08.2019
Receptionist Administrator
MRS Realty Inc
04.2016 - 10.2016
Administrative Manager
Brightstar Windows and Doors Inc.
05.2013 - Current
Event Coordinator
Empire Banquet Hall
05.2011 - 01.2013
Intake Specialist
Vitanova Foundation
04.2011 - 06.2011
Intake Receptionist
Elder Help Peel
09.2010 - 01.2011
Bachelor of Social Work -
York University
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