Tina Futcher
Sooke,BC
Summary
Dynamic business owner with a proven track record in operations management at Tina's Labourers Inc. Skilled in developing training programs and enhancing team collaboration. Adept at customer service and business planning, driving efficiency and client satisfaction. Recognized for streamlining processes and fostering strong relationships with clients and staff alike.
Overview
27
27
years of professional experience
Work History
Owner/Operator
Tina's Labourers Inc
01.2023 - Current
- Managed daily operations, ensuring workflow efficiency and adherence to safety protocols.
- Developed and implemented training programs for new staff, enhancing skill levels and job performance.
- Oversaw project timelines, coordinating resources to meet client deadlines effectively.
- Streamlined communication processes between teams to improve collaboration and reduce delays.
- Communication between Construction clients and my staff
Business Owner
Elite Garden Maintenance
03.2005 - Current
- Developed business strategies to enhance operational efficiency.
- Managed daily operations, ensuring smooth workflow and productivity.
- Conducted market research to identify customer needs and preferences.
- Coordinated with suppliers to maintain inventory levels and optimize costs.
- Managing crews up to 10 staff
- All quoting, invoicing, managment
Restaurant Server
Moms Cafe
01.2005 - 01.2007
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted with menu knowledge to enhance guest dining experiences.
- Coordinated food and beverage orders, ensuring timely delivery to tables.
- Trained new staff on restaurant policies, procedures, and customer interaction standards.
Restaurant Server
Joey Restaurants
05.1999 - 09.1999
- Managed multiple tables simultaneously while maintaining high service quality.
- Collaborated with kitchen staff to streamline order preparation processes.
- Monitored dining area for cleanliness and ambiance, enhancing overall guest enjoyment.
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Education
Certificate - Civil Engineering
Camosun College
Victoria, British Columbia02-2028
Certificate of Technical Studies - Building Technician
Pacific Design Academy
Victoria, BC09-2021
Graduate Certificate - Tourism And Hospitality
Sprott Shaw College
Victoria, BC09-1998
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Customer Service
- Tourism Managment
Languages
English
Full Professional
Spanish
Full Professional
Interests
My intersts include cooking, business and exercising I love learning new things,
Timeline
Owner/Operator
Tina's Labourers Inc
01.2023 - Current
Business Owner
Elite Garden Maintenance
03.2005 - Current
Restaurant Server
Moms Cafe
01.2005 - 01.2007
Restaurant Server
Joey Restaurants
05.1999 - 09.1999
Certificate - Civil Engineering
Camosun College
Certificate of Technical Studies - Building Technician
Pacific Design Academy
Graduate Certificate - Tourism And Hospitality
Sprott Shaw College