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Tina Forbes
Homemaker
Edson,AB
Summary
Dependable with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining positive, customer-focused store environment.
Overview
3
3
years of professional experience
2
2
Years of post-secondary education with Diploma
Work History
Night Stocker
Walmart
Langford, BC
06.2008 - 05.2009
- Unloaded arriving product stock and moved to store display areas.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Checked aisles for spills to complete quick clean-up.
Vault Associate
Rona Home And Garden
Langford, BC
04.2007 - 05.2008
- Greeted and welcomed customers with courteous and professional approach to drive prompt, accurate and efficient transactions.
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Adhered to dual control processes and audited cash drawers to reduce losses due to accounting errors and employee theft.
- Notified manager of equipment malfunctions and dispatched service to enhance security and reduce downtime.
- Maintained up-to-date and comprehensive knowledge on robbery procedures to employ strategies to deter robbers and further improve branch security.
- Properly processed deposits, withdrawals and payments for average of Number customers daily.
- Complied with internal controls and federal regulations by implementing Type methods.
- Counted, verified and handled bank deposits and armored car transactions.
- Maintained friendly and professional customer interactions.
Photo Lab Technician
Superstore
Langford, BC
03.2006 - 04.2007
- Assessed customer needs and examined order contents to identify processing requirements and timelines.
- Filled tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches and washes.
- Examined developed prints to determine defects such as broken lines, spots or blurs.
- Calculated and mixed chemical developer, stop bath and fixer chemicals to develop reels.
- Maintained chemical levels and solution integrity for automatic processors and hand development systems.
- Utilized Softwareto perform photo editing, retouching and restoration.
- Changed water and air filters on photo equipment to keep equipment in optimum condition.
- Displayed originality while utilizing Software to help customers create unique photo products.
- Handled negative and photo processing, typically exceeding Number prints per week.
- Performed opening and closing procedures to keep operations running smoothly.
- Maintained lab printers and processing equipment, ensuring proper functioning for each shift.
- Trained employees on proper procedures for handling money, printing photographs and restocking supplies.
Education
Belmont Secondary School
Victoria, BC 09.1995 - 06.1997
Skills
Restocking
Equipment operation
Heavy lifting
Stocking shelves
Moving merchandise
Maintaining safety
Stocking and replenishing
Merchandising
Warehouse safety
Retail merchandising
Product picking
Shelving of products
Product restocking
Safety processes and procedures
Stocking
Product location
Warehousing functions
Equipment monitoring
Cashier
Vault Work and Procedures
Customer Service Associate
Software
Interests
Walking, Gardening, Organic (Gluten Free) Nutrition, Photography
Homeschooling, Stay at Home Mom
I was put on medical leave due to my pregnancy in 2009 with complications. I was offered a return but I had a growing family and had to decline. The cost of childcare exceeded my ability to earn income which made the decision to be a stay at home mom. I further took on the challenge to homeschool all three and succeeded in improving their social and intellectual skills during the pandemic. After successfully raising my three children I am eager and ready to get back into the workforce and provide financial stability for my family and learn all the skills necessary for furthering my abilities.
Timeline
Night Stocker
Walmart
06.2008 - 05.2009
Vault Associate
Rona Home And Garden
04.2007 - 05.2008
Photo Lab Technician
Superstore
03.2006 - 04.2007
Belmont Secondary School
09.1995 - 06.1997