Summary
Overview
Work History
Education
Skills
Timeline
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Christina Dube

Windsor,Ontario

Summary

Passionate and customer-focused, I love what I do. With a knack for crafting exceptional coffee beverages and providing outstanding service, I am highly organized with a genuine love and enthusiasm for exceptional guests experiences. I strive to create memorable experiences for customers through personalized recommendations and attention to detail. With a natural ability to connect with people and a commitment to excellence, I am dedicated to delivering the perfect cup of coffee or a freshly cooked meal while fostering a welcoming atmosphere for my guests. With a passion for creating memorable moments and a knack for anticipating guests' needs, I am committed to exceeding expectations and providing unparalleled service wherever I go.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
07.2022 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • In depth knowledge of coffee origins, varieties and roasting techniques. Educating customers about different coffee offerings and flavor profiles.

Server

Chef Don's Live Kitchen
07.2018 - Current
  • Enhanced guest satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Set up banquet rooms according to event specifications, including arranging tables, chairs, linens, and tableware.
  • Monitor guest satisfaction and respond promptly to any inquiries or concerns.
  • Work closely with head server and other team members to coordinate service and ensure seamless execution of events.
  • Served food and beverages promptly with focused attention to guest needs.

Crew Member

McDonald's
10.2019 - 06.2022
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Education

High School Diploma -

Holy Names Catholic High School
Windsor, ON
06.2022

Skills

  • Food Running
  • Excellent memory
  • Product Upselling
  • Exceptional customer service
  • POS System Operation
  • Coffee expertise
  • Food Preparation
  • Interpersonal Skills

Timeline

Barista

Starbucks
07.2022 - Current

Crew Member

McDonald's
10.2019 - 06.2022

Server

Chef Don's Live Kitchen
07.2018 - Current

High School Diploma -

Holy Names Catholic High School

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Christina Dube