Tina Coulter
East York,ON
Summary
Dynamic Operations Specialist with a proven track record at Emterra Environmental, excelling in process improvement and vendor management. Expert in invoice processing and financial reporting, I enhance operational efficiency and foster team collaboration. Successfully reduced process lags, driving productivity and ensuring compliance through strategic problem-solving and data analysis.
Overview
6
6
years of professional experience
Work History
Operations Specialist
Emterra Environmental
Mississauga, Ontario
10.2018 - Current
- Checked postings and documents for correctness, accuracy and proper coding.
- Identified areas where operational efficiencies can be improved in the accounts payable process.
- Calculated month-end accrual entries for trade payables.
- Developed processes and procedures related to accounts payable operations.
- Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
- Collaborated with team members to manage workload and meet deadlines.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Managed vendor relationships through prompt communication of payment information.
- Addressed month-end closing functions for detailed reporting.
- Handled bi-weekly payroll services for company employees.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Maintained positive working relationship with fellow staff and management.
- Analyzed key performance indicators to identify effective strategies.
- Managed daily operational tasks to ensure company efficiency and productivity.
- Identified operational and performance issues and worked with managers to resolve concerns.
- Reduced process lags and trained team members on best practices and protocols.
- Resolved disputes between customers and vendors by providing clear explanations of terms and conditions.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Developed reports detailing operational performance, trends, costs, productivity.
Education
Some College (No Degree) - Medical Administration
Trios College
Scarborough, ON04-2017
Some College (No Degree) - Business Administration
Trios College
Kitchener, ON04-2004
Skills
- Invoice processing
- Financial reporting
- Regulatory compliance
- Data analysis
- Vendor management
- Payroll administration
- Process improvement
- Operational efficiency
- Problem solving
- Team collaboration
- Time management
- Cost reduction strategies
Timeline
Operations Specialist
Emterra Environmental
10.2018 - Current
Some College (No Degree) - Medical Administration
Trios College
Some College (No Degree) - Business Administration
Trios College
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