Tina Chen
Toronto,Ontario
Summary
Dedicated and detail-oriented university student majoring in Music Education, with a strong background in administrative and educational roles. Possesses skills in office assistance, front desk reception, and teaching, demonstrating proven abilities in communication, organization, and time management. Adapts quickly and efficiently to fast-paced environments while prioritizing quality and efficiency to support operational needs.
Overview
2
2
years of professional experience
Work History
International Education Program Assistant
Prince of Peace Catholic School
2023.10 - 2024.06
- Prepared and delivered forms and messages with accuracy and timeliness
- Managed and organized student records, ensuring accuracy and confidentiality
- Prepared clearly written and formatted documents and reports.
- Managed approximately 25 incoming calls per day while recording accurate messages for distribution to staff.
- Remained solutions-oriented in face of complex problems to assist management.
- Boosted customer service success rates by promptly addressing and resolving issues.
Front Desk Receptionist
Unison Piano
2022.02 - 2023.08
- Maintained accurate records of music book inventory
- Greet and assist students, parents, and visitors in a friendly and professional manner.
- Answer and direct phone calls, emails, and other inquiries to the appropriate staff.
- Process tuition fees and other payments accurately using studio management software.
- Manage and coordinate lesson schedules for instructors and students.
- Assist with the registration process for new students, including collecting and processing forms.
- Effectively communicated studio policies, class cancellations, and upcoming events to ensure understanding and awareness.
Co-op Experience - Kindergarten Teacher
Prince of Peace Catholic School
2022.11 - 2023.02
- Built positive relationships with students and families for safe, trusted learning support.
- Improved student reading skills by implementing phonics-based instruction and guided reading activities.
- Collaborated with staff members to share ideas and problem-solve challenges faced in the classroom.
- Promoted learning through play with engaging activities, games and lessons.
- Implemented differentiated instruction strategies to meet the diverse learning needs of all students.
Music Theory Teacher
Unison Piano
2022.01 - 2022.06
- Develop and implement lesson plans that cover Level 8 music theory topics
- Assess students' understanding of theory through tests and practical assignments.
- Provide constructive feedback on test papers, helping students improve their theoretical understanding.
- Monitor and document students' progress throughout the course, adjusting teaching strategies as necessary to ensure all students meet learning objectives.
- Communicated regularly with parents regarding student progress and areas for improvement in their understanding of music theory.
Education
No Degree - Music Education
University of Toronto
Toronto06.2027
Skills
- Teamwork and Collaboration
- Multitasking and Organization
- Data Entry
- Creative Problem-Solving
- Interpersonal Skills
- Time Management
- Fast Learner
- Verbal and written communication
- Critical Thinking
- Goal-setting and prioritization
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
International Education Program Assistant
Prince of Peace Catholic School
2023.10 - 2024.06
Co-op Experience - Kindergarten Teacher
Prince of Peace Catholic School
2022.11 - 2023.02
Front Desk Receptionist
Unison Piano
2022.02 - 2023.08
Music Theory Teacher
Unison Piano
2022.01 - 2022.06
No Degree - Music Education
University of Toronto
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