Tina Chandra
Surrey
Summary
My career objective is to use my knowledge to the best of my ability in pursuit of excellence and to prove myself as a valuable asset for the organization I choose to join.
Experienced with handling high volumes of customer interactions and ensuring positive outcomes. Utilizes advanced communication techniques to address and resolve issues efficiently. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Expert
Fresh St. Market
12.2023 - 12.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Crew Member
McDonald's
04.2023 - 04.2024
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Office Administrator
Success point classes
11.2017 - 12.2020
- Company Overview: Success Point Classes is a coaching institute.
- My role there was to manage the day-to-day activities of the institute, like handling the accounts, data entry, and communication with the students and parents.
Education
Master's degree - Business Management
University Canada West
Vancouver, BC06.2024
Bachelor's - Commerce
Delhi University
New Delhi, Delhi12.2020
Higher Secondary(12th Pass) - commerce
CBSE
New Delhi, Delhi05.2016
Skills
- Microsoft excel
- Multitasking and organization
- Active listening
- Communication skills
- Customer support (2 years)
- Time management
- Problem-solving
Certification
- Excel Essential Training (Office 365/ Microsoft 365) March 2022 to Present
- Certified Digital Marketing Associate November 2023 to Present
Languages
English - Fluent
Hindi - Expert
Timeline
Customer Service Expert
Fresh St. Market
12.2023 - 12.2024
Crew Member
McDonald's
04.2023 - 04.2024
Office Administrator
Success point classes
11.2017 - 12.2020
Bachelor's - Commerce
Delhi University
Higher Secondary(12th Pass) - commerce
CBSE
Master's degree - Business Management
University Canada West
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