Tina Castro
Looking For Work
Pembroke
Summary
Diligent and responsible with excellent history of running shifts, opening stores, keeping merchandise stocked and maintaining cleanliness. Well-organized and dependable with unparalleled dedication to team success, and customer loyalty.
Overview
15
15
years of professional experience
Work History
Airbnb Host
Gopi Kengatharan
06.2022 - 04.2025
- Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
- Enhanced guest satisfaction by providing personalized recommendations for local attractions and dining options.
- Monitored guest reviews closely, addressing any concerns or areas of improvement promptly to maintain high ratings consistently across multiple platforms.
Cleaner
Knights of Columbus
03.2022 - 04.2025
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Key Holder
Dollarama
09.2022 - 06.2023
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Maintained company's visual merchandise standards.
Commercial Cleaner
Toil Enterprise
08.2021 - 07.2022
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Handled equipment, chemicals, and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Kept building floors waxed cleaned and freshly waxed to maintain a professional presentation
Key Holder
Dollarama
09.2010 - 07.2020
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Maintained company's visual merchandise standards.
Cashier
Walmart
08.2018 - 06.2019
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Accurately scanned items at a quick pace.
Skills
Cash Handling
Dependable and Responsible
Written Communication
Critical Thinking
Self-Motivated
Customer assistance
Basic math skills
Product restocking
Time management skills
Cleaning and sanitizing
Customer Relations
Guest inquiries
Store merchandise stocking
Timeline
Key Holder
Dollarama
09.2022 - 06.2023
Airbnb Host
Gopi Kengatharan
06.2022 - 04.2025
Cleaner
Knights of Columbus
03.2022 - 04.2025
Commercial Cleaner
Toil Enterprise
08.2021 - 07.2022
Cashier
Walmart
08.2018 - 06.2019
Key Holder
Dollarama
09.2010 - 07.2020
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