Tina Bryant-Ellsworth
Long Beach,CA
Summary
Client-focused professional with a background in authorizing expenditures for eligible benefits recipients. A determined employee with over 35 years spent coordinating application processes to meet required timeframes and offering dynamic administrative and time management talents.
Overview
25
25
years of professional experience
Work History
Intern
We Care
06.2024 - Current
- Review clients' intake to assess, diagnose, and make recommendations based on clients' questionnaire
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects with an emphasis on workplace mindfulness
- Completed research, compiled data, and produced timely reports
- Collaborated with senior management on new initiatives to build confidence
- Developed and maintained relationships with key internal stakeholders
Intern
BCDC Anger Management
05.2024 - Current
- Provides Cognitive Behavior Therapy (CBT) focus approach to identify triggers and manage clients' anxiety and depression
- Provides Solution Focused Brief Therapy to target clients' default solution patterns and replace them with problem-solving approaches.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with clients by phone, email, or in-person to provide information.
- Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
Intern
The Youth Center
11.2023 - 05.2024
- Conducted focus groups for male youths in elementary through adolescent age
- Group therapy for postpartum mothers
- One-to-one therapy for postpartum mothers experiencing depression
- Conducted Mindful Moments session where school aged clients were taught EBP psychoeducational, which involved social-emotional skills with their peers
- Provided resources to connect families with applicable social service benefits
- Utilizes Evidence-based Practice and Gestalt Psychology approach with every client interaction
Eligibility Worker II
Department of Public Social Services
05.1999 - Current
- Interview applicants or participants receiving public assistance to obtain financial and other eligibility data and assist applicants or participants in completing necessary documents to initiate, continue, or modify benefits.
- Explains provisions of various public assistance programs, applicable federal and state regulations, county policies, legal rights and responsibilities of persons applying for or participating in public assistance programs
- Advises participants of sanctions for non-compliance with terms and conditions of initiating and continuing benefits
- Reviews and analyzes financial and eligibility information to determine initial or continuing eligibility for one or more public assistance programs, e.g
- CalWORKs, General Relief, CalFresh, Medi-Cal or others
- Contacts individuals, agencies, insurance companies, schools, and other relevant institutions to verify or clarify information provided to resolve discrepancies
- Analyze available information and make appropriate disposition recommendations
- Computes benefits for eligible applicants or participants of public assistance programs to determine whether funds can be authorized for special needs; initiates and updates program participants' financial information and budget documents
- Organizes, monitors, and prioritizes assigned cases to ensure required case records and documents are properly filed, processed, verified, and updated within specific time limits to meet deadlines established by legislation and regulations
- Makes home calls or field visits to interview participants to verify eligibility and clarify other pertinent information related to participant's case file
- Makes preliminary assessment of applicants or program participants' social situation to determine potential problems for appropriate referrals to social service staff
- Refers applicants or program participants to appropriate County departments, community-based organizations, and other agencies for services and resources to address their immediate and long-term needs
- Prepares forms necessary for entering participants' financial and biographical data into the computer system; reviews computer-generated data reports to verify and ensure data entered are accurate
- Searches various income and eligibility-related computer databases to ascertain whether applicants or participants of programs are receiving income from other sources of public assistance aids or programs and to verify eligibility status
- Participates in job referral and placement projects for potentially employable applicants and participants in public assistance
- Verifies earnings or incomes to compute the amount of over-payment or over-issuance, generates over-payment reports and Notices of Action, and, when appropriate, makes referrals to Welfare Fraud Prevention and Investigations unit
- Follow existing criteria for identifying suspected welfare fraud cases for referrals to the Welfare Fraud Prevention and Investigations unit.
Education
Master of Science - Clinical Mental Health Counseling
College of Humanities And Social Sciences, Grand Canyon University
Arizona City, AZ10.2024
Bachelor of Science - Justice Studies
College of Humanities And Social Sciences, Grand Canyon University
Arizona City, AZ07.2016
Skills
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Problem-Solving
- Computer Skills
- Goal-oriented mindset
- Attention to Detail
- Interpersonal and Social Skills
- Creative and Resourceful
- Outstanding communication skills
- Professionalism and Etiquette
- Client Relationships
Personal Information
Title: B.S
Awards
The Los Angeles County presented twenty-five and thirty-year plaques as an acknowledgment for working for the Department of Public Social Services.
Timeline
Intern
We Care
06.2024 - Current
Intern
BCDC Anger Management
05.2024 - Current
Intern
The Youth Center
11.2023 - 05.2024
Eligibility Worker II
Department of Public Social Services
05.1999 - Current
Master of Science - Clinical Mental Health Counseling
College of Humanities And Social Sciences, Grand Canyon University
Bachelor of Science - Justice Studies
College of Humanities And Social Sciences, Grand Canyon University
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