Tina Boucher
Kanata,Canada
Summary
Dynamic Senior Analyst with Public Services and Procurement Canada, skilled in stakeholder communication and project management. Proven track record in enhancing collaboration and delivering strategic recommendations. Adept at report preparation and fostering team leadership, driving continuous improvement in information management processes. Committed to achieving organizational objectives through evidence-based decision-making.
Overview
12
12
years of professional experience
Work History
Senior Analyst
Public Services and Procurement Canada
Ottawa, ON
01.2025 - Current
- Established and nurtured collaborative relationships with internal and external partners.
- Researched and analyzed information to formulate recommendations for senior management.
- Managed departmental projects in coordination with stakeholders to achieve objectives.
- Created and reviewed various documents, including reports and communications for management.
- Provided leadership and guidance within a multi-partner departmental Information Management team.
- Conducted analysis and recommended improvements on communication products related to information management.
- Chaired the Departmental Information Management Community of Practice Committee.
- Facilitated virtual events for departmental Information Management representatives.
Program Manager / Project Lead
Indigenous Services Canada
Gatineau, QC
11.2020 - 11.2025
- Planned and managed delivery of CFS grant funding to meet Government of Canada's obligations to Aboriginal peoples.
- Provided expert advice to senior management and external clients, enhancing collaboration with partners and stakeholders.
- Conceptualized and coordinated grant funding delivery for First Nation Child and Family Services through coordination agreements.
- Researched and consulted with stakeholders to identify issues, develop strategies, and promote strategic visions.
- Prepared complex analyses, briefings, reports, and presentations on sensitive topics.
- Ascertain budget requirements to guide negotiations and manage funding renewal requests for service continuity.
- Led development and implementation of program policies, procedures, and information management systems for grant funding.
- Delivered presentations on strategic issues related to grant funding administration to senior management committees.
ATIP Coordinator
Crown-Indigenous Relations and Northern Affairs Canada
Gatineau, QC
06.2023 - 01.2024
- Coordinated training sessions for new employees on safety protocols and company policies.
- Communicated with internal and external stakeholders to resolve issues efficiently.
- Collaborated with supervisors to develop schedules, monitor deadlines, and coordinate resources.
- Drafted materials supporting corporate project delivery and planning initiatives with Corporate Secretariat.
- Assisted in developing administrative guidelines, procedures, and information management systems.
- Interpreted policies related to administrative services, including Access to Information and Privacy requests.
- Organized delivery of branch learning strategy in compliance with legislation and directives.
- Engaged departmental officials to facilitate effective learning events for colleagues.
Project and Program Admin Leader
Crown-Indigenous Relations and Northern Affairs Canada
Gatineau, QC
11.2020 - 11.2022
- Supported delivery of corporate projects and planning initiatives with CAU colleagues and stakeholders.
- Drafted and prepared materials as necessary for project execution.
- Developed administrative guidelines, procedures, and information management systems, coordinating their implementation.
- Interpreted policies regarding administrative services, including physical security and Access to Information and Privacy (ATIP).
- Created a learning strategy ensuring CAU staff completed mandatory training as mandated by CIRNAC.
- Outlined and coordinated branch learning strategy in compliance with departmental and Public Service regulations.
- Engaged departmental officials to facilitate meaningful learning events for CAU colleagues.
- Led development of administrative products for corporate requests, including onboarding guide and evaluation tracking tool.
Senior Executive Assistant to the Director General
Crown-Indigenous Relations and Northern Affairs Canada
Gatineau, QC
04.2021 - 11.2021
- Provided strategic advice and administrative support to Director General, Directors, and Management teams.
- Managed incoming requests with diligent follow-up for timely resolution.
- Coordinated DG's calendar, daily operations, meetings, and activities for smooth workflow.
- Liaised with senior executives across federal departments and non-governmental organizations.
- Oversaw executive-level correspondence, including proofreading and tracking reporting issues.
- Reviewed and analyzed responses prior to DG's approval for accuracy and clarity.
- Developed and implemented comprehensive administrative policies and procedures.
- Supported human resource activities by reviewing staffing reports and secondment agreements.
HR and Finance Administrative Facilitator
Crown-Indigenous Relations and Northern Affairs Canada
Gatineau, QC
10.2020 - 04.2021
- Coordinated comprehensive human resources services to enhance operational effectiveness for clients.
- Recommended changes to HR processes in response to evolving client environments.
- Assisted in developing administrative guidelines and systems, overseeing implementation of information management solutions.
- Interpreted policies related to administrative services, ensuring compliance with security and privacy regulations.
- Planned and organized delivery of human resources and administrative services aligned with client objectives.
- Monitored progress on human resources initiatives, ensuring alignment with strategic business plans.
- Provided strategic recommendations on modifications to planning and reporting procedures for HR issues.
- Researched options for new policies, developed guidelines, and oversaw evaluation of programs and services.
Human Resources Administration Coordinator
Canada Border Services Agency
Ottawa, ON
12.2013 - 10.2020
- Coordinated meetings and prepared documentation to support HR Advisor's administrative functions.
- Assisted in implementing new policies, enhancing team efficiency and compliance with federal regulations.
- Utilized Microsoft Office applications to create reports, manage data, and facilitate communication.
- Managed email communications, ensuring timely responses and organized records of correspondence.
- Acted as primary contact for clients, addressing needs and promptly resolving issues.
- Conducted client follow-ups to confirm service satisfaction and expectations were met.
- Maintained HR information with a focus on accuracy and confidentiality of sensitive data.
- Tracked HR metrics through data input, supporting informed decision-making processes.
Education
NOT APPLICABLE - Personal Support Worker
Eastern Ontario Education And Training Centre
Rockland, Ontario04-2011
Skills
- Client management and relations
- Report preparation and documentation
- Stakeholder communication
- Attention to detail
- Project management
- Team collaboration and leadership
- Decision-making
- Process improvement
- Analytical thinking
- Deadline adherence
- Complex information relay
- Priority management
- Business operations analysis
- Information gathering and processing
- Issue identification
- Continuous improvement strategies
- Time management
- Database management
- Workflow analysis
- Strategic planning and compliance analysis
- Evidence-based decision making
- Critical thinking skills
- Verbal and written communication proficiency
SLE Results
EEE/EEE
Security Clearance
Level II Secret
Languages
English
Native/ Bilingual
French
Native/ Bilingual
References
References available upon request.
Timeline
Senior Analyst
Public Services and Procurement Canada
01.2025 - Current
ATIP Coordinator
Crown-Indigenous Relations and Northern Affairs Canada
06.2023 - 01.2024
Senior Executive Assistant to the Director General
Crown-Indigenous Relations and Northern Affairs Canada
04.2021 - 11.2021
Program Manager / Project Lead
Indigenous Services Canada
11.2020 - 11.2025
Project and Program Admin Leader
Crown-Indigenous Relations and Northern Affairs Canada
11.2020 - 11.2022
HR and Finance Administrative Facilitator
Crown-Indigenous Relations and Northern Affairs Canada
10.2020 - 04.2021
Human Resources Administration Coordinator
Canada Border Services Agency
12.2013 - 10.2020
NOT APPLICABLE - Personal Support Worker
Eastern Ontario Education And Training Centre
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