Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Binion

Roseville

Summary

Compassionate caregiver with extensive experience at IHSS Adult Services Program, adept at enhancing client independence and quality of life. Proven ability in time management and problem-solving, ensuring safe environments and emotional support. Recognized for building strong relationships and delivering exceptional service, contributing to improved patient outcomes and satisfaction. Exceptional skills in banquet services and hospitality

Overview

11
11
years of professional experience

Work History

Caregiver

IHSS Adult Services Program
01.2022 - 11.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Assembly Line Worker

Plunge
06.2023 - 06.2024
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Boxed, labeled, and transported items to support assembly operations.
  • Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
  • Followed outlined specifications to implement assembly plans.
  • Participated in regular training sessions to stay up-to-date on industry best practices and maintain a high level of expertise in assembly techniques.
  • Completed detailed documentation requirements for each project phase, contributing to accurate recordkeeping practices companywide.
  • Documented production data and output to enable tracking history and maintain accurate records.

Hospitality Worker

Sodexo Food Service
01.2016 - 02.2022
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
  • Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Trained new staff members on proper customer service and hospitality policies.
  • Ensured safety guidelines were followed by all team members to create a secure environment for guests and staff alike.
  • Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.
  • Trained new staff on best practices in customer service, resulting in improved overall performance metrics.
  • Delivered comprehensive training to new staff, ensuring high service standards were met.
  • Coordinated events and functions, tailoring services to meet diverse client needs.
  • Resolved guest complaints with empathy and swift action, preventing negative online reviews.
  • Enhanced safety protocols, ensuring secure environment for both guests and staff.
  • Organized staff schedules to ensure coverage during peak times, maintaining service standards.

Server

Haggin Oaks Golf Complex
02.2014 - 06.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.

Education

High School Diploma -

Visions in Education
Carmichael, CA
01.2005

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Multitasking and organization
  • Strong ethics
  • Loading efficiency
  • Shipping and receiving
  • Shipment processing
  • Banquet server
  • Cocktail sever
  • Bar-back
  • Sever
  • Busser
  • Expeditor/ server
  • Customer service
  • Teamwork
  • Time management
  • Adaptability
  • Communication
  • Flexibility
  • Attention to detail

Timeline

Assembly Line Worker

Plunge
06.2023 - 06.2024

Caregiver

IHSS Adult Services Program
01.2022 - 11.2024

Hospitality Worker

Sodexo Food Service
01.2016 - 02.2022

Server

Haggin Oaks Golf Complex
02.2014 - 06.2019

High School Diploma -

Visions in Education

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Tina Binion