Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Tina Basso

Greater Sudbury,ON

Summary

Accomplished leader with a proven track record at Magic Triangle, enhancing team collaboration and boosting morale through effective coaching and performance improvement. Expert in schedule management and problem-solving, significantly advancing organizational goals. Skilled in fostering professional growth and building strong relationships, driving success and employee engagement.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Team Lead

Magic Triangle Julie Marsh
06.2018 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
  • Educated staff on organizational mission and goals to help employees achieve success.

Data Entry (contract Position)

Revenue Canada Agency
01.2018 - 07.2018
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.

Director

All Nations Children's Centre
03.1990 - 06.2016
  • March 1990–1993 Educator
  • 1993–1999 Supervisor
  • 1999-2016 Director
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.


Education

Certificate - How Does Learning Happen

Online
Online

Certificate - Leadership Program

Cambrian College
Sudbury

Learning Language And Loving It - Learning Language And Loving It

Online
Online

Certificate - Early Childhood Education

Cambrian College
Greater Sudbury, ON
06.1990

Skills

  • Customer Focus
  • Coaching and Mentoring
  • Performance monitoring
  • Performance Improvement
  • Complaint resolution
  • Schedule Management
  • Employee Evaluation
  • Problem-Solving
  • Teamwork and Collaboration
  • Attention to Detail
  • Team motivation
  • Staff Training
  • Conflict Resolution
  • Goal Setting
  • Active Listening
  • Team building
  • Relationship Building
  • Program Evaluation
  • Problem-solving abilities

Languages

English
Full Professional

Certification

WHMIS, First Aid/CPR, Food Handler Certificate, Smart Serve Certificate

Workers Health and Safety in 4 steps

Timeline

Team Lead

Magic Triangle Julie Marsh
06.2018 - Current

Data Entry (contract Position)

Revenue Canada Agency
01.2018 - 07.2018

Director

All Nations Children's Centre
03.1990 - 06.2016

Certificate - How Does Learning Happen

Online

Certificate - Leadership Program

Cambrian College

Learning Language And Loving It - Learning Language And Loving It

Online

Certificate - Early Childhood Education

Cambrian College
Tina Basso