Tina Basso
Greater Sudbury,ON
Summary
Accomplished leader with a proven track record at Magic Triangle, enhancing team collaboration and boosting morale through effective coaching and performance improvement. Expert in schedule management and problem-solving, significantly advancing organizational goals. Skilled in fostering professional growth and building strong relationships, driving success and employee engagement.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Team Lead
Magic Triangle Julie Marsh
06.2018 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Educated staff on organizational mission and goals to help employees achieve success.
Data Entry (contract Position)
Revenue Canada Agency
01.2018 - 07.2018
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Director
All Nations Children's Centre
03.1990 - 06.2016
- March 1990–1993 Educator
- 1993–1999 Supervisor
- 1999-2016 Director
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Education
Certificate - How Does Learning Happen
Online
OnlineCertificate - Leadership Program
Cambrian College
SudburyLearning Language And Loving It - Learning Language And Loving It
Online
OnlineCertificate - Early Childhood Education
Cambrian College
Greater Sudbury, ON06.1990
Skills
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
- Complaint resolution
- Schedule Management
- Employee Evaluation
- Problem-Solving
- Teamwork and Collaboration
- Attention to Detail
- Team motivation
- Staff Training
- Conflict Resolution
- Goal Setting
- Active Listening
- Team building
- Relationship Building
- Program Evaluation
- Problem-solving abilities
Languages
English
Full Professional
Certification
WHMIS, First Aid/CPR, Food Handler Certificate, Smart Serve Certificate
Workers Health and Safety in 4 steps
Timeline
Team Lead
Magic Triangle Julie Marsh
06.2018 - Current
Data Entry (contract Position)
Revenue Canada Agency
01.2018 - 07.2018
Director
All Nations Children's Centre
03.1990 - 06.2016
Certificate - How Does Learning Happen
Online
Certificate - Leadership Program
Cambrian College
Learning Language And Loving It - Learning Language And Loving It
Online
Certificate - Early Childhood Education
Cambrian College
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