Tina Barzan
Ontario,Canada
Summary
Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to resolve customer complaints quickly and effectively. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Interpreter
911 Interpreters
11.2024 - Current
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
Cashier
Mr. Greek
Aurora, ON, Canada
11.2023 - 09.2024
- Enhanced customer satisfaction by efficiently processing food and beverage orders and payments
- Utilized product knowledge of foods and beverages to make suggestions to customers
- Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed
- Collaborated with team members to provide exceptional service and maintain a clean, welcoming environment for patrons
Customer Service
Jaam E Jam
Thornhill, ON, Canada
10.2022 - 05.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Processed customer orders and accurately handled payment transactions
Team Member
McDonald's
Richmond Hill, ON, Canada
05.2021 - 11.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Learned all required tasks quickly to maximize performance
- Maintained productive, efficient approach to all tasks
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
Cashier
Food Basics
Richmond Hill, ON, Canada
12.2019 - 03.2021
- Greeted customers entering store and responded promptly to customer needs
- Welcomed customers and helped determine their needs
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Education
High school -
Our Lady Queen of the World Catholic Academy
Richmond Hill, ON06.2021
Skills
- Customer service
- Time management
- Leadership
- Communication skills
- Food service
- Teamwork
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Turkish
Professional Working
Certification
- CPR and first Aid
- IMS 100
- EM 125
- Reconciliation certified
Timeline
Interpreter
911 Interpreters
11.2024 - Current
Cashier
Mr. Greek
11.2023 - 09.2024
Customer Service
Jaam E Jam
10.2022 - 05.2023
Team Member
McDonald's
05.2021 - 11.2021
Cashier
Food Basics
12.2019 - 03.2021
High school -
Our Lady Queen of the World Catholic Academy