Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Inside Sales Coordinator
Legend Fleet Solutions
05.2019 - Current
Followed up with customers by phone and email to resolve issues quickly and answer questions.
Engaged clients through effective communication and interpersonal skills, which helped to develop lasting relationships.
Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
Coordinated with warehouse department to pull products for customers.
Prioritized daily workflows, inbound calls, quotes and sales-related inquiries.
Worked with sales managers to verify pricing discounts and customer details.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Used CRM software to maintain detailed contact logs and account records.
Developed new accounts by marketing company product and offering value-added services.
Accounting/Office Administrative Assistant
BEMAT Family Homes
02.2018 - 08.2020
Maintained and processed invoices, deposits, and money logs.
Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
Matched purchase orders with invoices and recorded necessary information.
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Office Manager
Best Safety
03.2016 - 04.2018
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Controlled finances to lower costs and keep business operating within budget.
Coordinated special projects and managed schedules.
Server
Pinecroft
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Ast Manager Internal Auditor at Time Legend IT & HR Consulting Solutions Pvt Ltd.Ast Manager Internal Auditor at Time Legend IT & HR Consulting Solutions Pvt Ltd.