Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tina Banman

Aylmer,Ontario

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

8
8
years of professional experience

Work History

Inside Sales Coordinator

Legend Fleet Solutions
05.2019 - Current
  • Followed up with customers by phone and email to resolve issues quickly and answer questions.
  • Engaged clients through effective communication and interpersonal skills, which helped to develop lasting relationships.
  • Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
  • Coordinated with warehouse department to pull products for customers.
  • Prioritized daily workflows, inbound calls, quotes and sales-related inquiries.
  • Worked with sales managers to verify pricing discounts and customer details.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Used CRM software to maintain detailed contact logs and account records.
  • Developed new accounts by marketing company product and offering value-added services.

Accounting/Office Administrative Assistant

BEMAT Family Homes
02.2018 - 08.2020
  • Maintained and processed invoices, deposits, and money logs.
  • Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
  • Matched purchase orders with invoices and recorded necessary information.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.

Office Manager

Best Safety
03.2016 - 04.2018
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Controlled finances to lower costs and keep business operating within budget.
  • Coordinated special projects and managed schedules.

Server

Pinecroft
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

High School Diploma -

Mount Salem Christian School
Mount Salem
06.2001

Skills

  • Direct Sales
  • Client Relationships
  • Time Management
  • Organizational Effectiveness
  • Sales Support

Languages

English

Timeline

Inside Sales Coordinator

Legend Fleet Solutions
05.2019 - Current

Accounting/Office Administrative Assistant

BEMAT Family Homes
02.2018 - 08.2020

Office Manager

Best Safety
03.2016 - 04.2018

Server

Pinecroft

High School Diploma -

Mount Salem Christian School
Tina Banman