Tina Anna Jacob
Calgary,Canada
Summary
Dedicated detail oriented student currently enrolled in Instrumentation Engineering at SAIT, complementing my academic background in Physics (Bachelors). Proficient in analytical and problem solving skills, with experience in Business Analysis from previous role as a Business Immigration Analyst. I am excited to apply my skills and knowledge in an Industrial Automation Internship/ Co-op, where I can contribute to innovative solutions and continue learning and growing in the field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Diamond Software Learning
Calgary, Canada
09.2023 - 07.2024
- Open and distributed regular and electronic incoming mail and other material and coordinate the flow of information
- Record, prepare minutes of seminars and meetings
- Prepared Customer spreadsheets and keep online records
- Planned, organized, directed and evaluated daily operations
- Scheduling and confirm appointments
- Prepare accurate institution file, updated spreadsheets and supported to the teams to boost the productivity
- Customer communication via multiple channels as per the requirements
- Website management including design ideas, content creation and relevant keywords in accordance with the conversions
Business Immigration Analyst
Fragomen Worldwide
Kerala, India
11.2020 - 07.2023
- Communicated with clients/stakeholders within SLAs/team protocols and with a precise, efficient, thoughtful, and organized response
- Leading and coordinating numerous projects (5 on average) within a client group, which involves supervising approximately 35 resources, and it constituted ~85 percent of the work done for the Client group
- Reporting to management on various parameters on business operations using excel, Power BI etc
- Generate clear, well-organized written work product that requires minimal edits, including case-related documents, internal and external emails, letters, etc
- Responsible for handling numerous strategic Reports, including but not limited to MIS reports, Daily, Monthly activity reports etc
- Actively participate in a learning opportunity (e.g., a virtual training program such as Fragomen Academy) and apply learning in own role
Education
Instrumentation Engineering -
Southern Alberta Institute of Technology (SAIT)
Calgary, AB04-2026
Bachelor of Science - Physics
Mahatma Gandhi University
Kottayam, India07-2020
Skills
- P&ID (Smart Plant)
- Project Management (Agile, scrum)
- Networking Technologies (Wireless Networking)
- IT Support
- Troubleshooting
- Team work
- Creativity
Certification
Google certified - Technical Support Fundamentals
Volunteering
Coordinator, Family Center YMCA, Alberta,
- Guide and assist the incoming guest well.
- Demonstrate the tasks to be followed.
Timeline
Administrative Assistant
Diamond Software Learning
09.2023 - 07.2024
Business Immigration Analyst
Fragomen Worldwide
11.2020 - 07.2023
Instrumentation Engineering -
Southern Alberta Institute of Technology (SAIT)
Bachelor of Science - Physics
Mahatma Gandhi University
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