I am looking to expand my knowledge in the automotive industry and continue learning as the world of automobiles evolves. I work well with others in a team environment and enjoy sharing my knowledge and skills to help others succeed. I take pride in my work and always strive to ensure complete satisfaction with all details.
Overview
13
13
years of professional experience
Work History
Lead Automotive Technician
Willson Auto
Hamilton, ON
06.2014 - 04.2024
Assisted in maintaining efficient communication by greeting customers and handling phone calls
Verified, diagnosed, and estimated repairs
Delivered exceptional customer service by efficiently carrying out customer approved repairs and performing comprehensive road tests on vehicles.
Efficiently managed the cleanliness, organization, and restocking of shop area and supplies.
Automotive Technician
Active Green And Ross
Hamilton, ON
05.2011 - 11.2013
Conducted vehicle diagnostics by referring to a detailed 50-point inspection checklist.
Provided detailed suggestions on necessary vehicle repairs and maintenance to service advisor
Provided mentorship and guidance to apprentices and installers
Performed customer-authorized maintenance and repairs.
Maintained cleanliness and organization of shop area
Education
310S Automotive Service Technician - Automotive Service Technician
Mohawk College of Applied Arts And Technology
Hamilton, ON
01-2010
Skills
Electrical Systems
HVAC Systems
Computer Skills
Suspension Systems
Engine repair
Alignments experience
Troubleshooting skills
Problem-Solving
Customer Relations
Timeline
Lead Automotive Technician
Willson Auto
06.2014 - 04.2024
Automotive Technician
Active Green And Ross
05.2011 - 11.2013
310S Automotive Service Technician - Automotive Service Technician