Experienced Food Service Manager with a proven ability to manage all facets of food service operations. Proficient in staff supervision, inventory management, and budget control to optimize efficiency and profitability. Skilled in upholding stringent standards of food quality, safety, and customer satisfaction. Adept leader capable of inspiring and guiding teams to hit goals.
Overview
28
28
years of professional experience
Work History
FARM HAND
Lazy Hazy Hilltop Farms
Vilna, Alberta
12.2021 - 11.2023
Cared for livestock, including feeding, watering, and providing medical attention when necessary.
Performed general maintenance tasks around the farm, including repairing fences and buildings.
Cleaned out barns, stalls, pens, and other animal enclosures on a regular basis.
Operated and maintained a variety power tools including chain saws, drills, saws, etc...
General Manager
Swiss Chalet & Harvey's Restauarants
Collingwood, Ontario
07.1995 - 05.2019
Responsible for overseeing the operation of two restaurants with combined sales in excess of $3.3 million.
Fostered a positive environment where teammates could grow and have future career opportunities.
Responsible for onboarding, training, certification, scheduling, and coaching a team of fifty-five associates.
Safeguarded the brand name through effective local and national marketing programs, highest standards for food safety, and first-in-class cleanliness.
Strived to maximize profitability through on-hand management, effective inventory management, food and labor cost controls.
Awarded Best In Class Food, The Hospitality Award, Cleanliness Award, and runner-up as Regional Operator of The Year Award.
Voted Best Family Restaurant in Collingwood.
Instrumental in coordinating two renovations, a major renovation of $1.5 MM (1999) and $500K (2004).
Education
Bachelor of Commerce - Hotel And Restaurant Mgt.
University of Guelph
Guelph, ON
Skills
P&L Management
Profit Generation
Budget coordination
Talent recruiting, hiring, and retention
Inventory Control
Labor Cost Controls
Cost analysis and savings
Schedule Management
Sales Analysis
Accomplishments
Best in Class Food Award
Hospitality Award
Runner Up for Regional Operator of the Year Award
Voted best Collingwood Family Restaurant
Timeline
FARM HAND
Lazy Hazy Hilltop Farms
12.2021 - 11.2023
General Manager
Swiss Chalet & Harvey's Restauarants
07.1995 - 05.2019
Bachelor of Commerce - Hotel And Restaurant Mgt.
University of Guelph
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