Timothy Mughenyi
Winnipeg,MB
Summary
Reliable and offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business.
Overview
3
3
years of professional experience
Work History
Grocery Clerk
Superstore
07.2023 - Current
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Contributed to increased sales performance by stocking shelves in a visually appealing manner.
Customer Service Cashier
Addidas
01.2021 - 12.2021
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Collaborated with team members to ensure smooth operations during peak hours.
Education
Bachelor of Science - Nursing
University of Manitoba
06.2027
Skills
- Stock Rotation
- Inventory Tracking
- Product Merchandising
- Pallet Jack Operation
- Cash Handling
- Customer Service
- Customer Complaint Resolution
- Drawer Management
- Payment Collection
- POS System Operation
- Customer Satisfaction
Languages
English
Native or Bilingual
Timeline
Grocery Clerk
Superstore
07.2023 - Current
Customer Service Cashier
Addidas
01.2021 - 12.2021
Bachelor of Science - Nursing
University of Manitoba
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