Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Timothy Li

Waterdown,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Call Center Representative

Budds Imported Cars
Oakville, ON
02.2024 - Current
  • Provided accurate information regarding services while upselling additional services when appropriate.
  • Maintained high levels of professionalism while interacting with customers via phone or email.
  • Performed outbound calling campaigns to promote new services.

Service Lot Attendant

Budds BMW
Oakville, ON
07.2023 - 02.2024
  • Ensured client cars were washed after repairs
  • Made sure the service lot was organized
  • Moved cars around to make space

New Car Sales Consultant

Johnston Chrysler
Hamilton, ON
11.2022 - 02.2023
  • Greeted customers in a friendly manner and conducted follow-up calls after sales.
  • Assisted customers in selecting the right car for their budget and lifestyle.
  • Developed customer relationships through active listening and responding to customer needs.
  • Provided customers with detailed information about car features, pricing, financing options and warranties.

Education

Bachelor of Arts - Psychology

Harvard College
Cambridge, MA
05-2025

High School Diploma -

Waterdown District High School
Waterdown, ON
06-2021

Skills

  • Product Upselling
  • Customer Service
  • Building rapport
  • Goal-Oriented
  • Friendly and Enthusiastic
  • Cold-calling
  • Upselling strategies

Certification

  • VALID OMVIC LICENSE

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual

Timeline

Call Center Representative

Budds Imported Cars
02.2024 - Current

Service Lot Attendant

Budds BMW
07.2023 - 02.2024

New Car Sales Consultant

Johnston Chrysler
11.2022 - 02.2023

Bachelor of Arts - Psychology

Harvard College

High School Diploma -

Waterdown District High School

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Timothy Li