Timothy M. Key, Jr.
Beaumont
Summary
Results-oriented Sales Leader with 15 years in business development and strategic sales planning across Retail and Professional Services. Drives growth through innovative strategies and strong client relationships, with a history of revenue growth and market expansion. Utilizes CRM tools like Salesforce to enhance customer engagement and sales efficiency. Leads and mentors teams to exceed sales goals while ensuring compliance with policies and operational efficiency.
Overview
27
27
years of professional experience
Work History
Small Business Owner
TKO Cleaning Services LLC
Beaumont
05.2025 - Current
- Managed daily operations of TKO Cleaning Services LLC.
- Developed business plans and strategies to grow small business.
- Created marketing strategies to promote TKO Cleaning Services LLC offerings.
- Developed cleaning schedules for residential and commercial clients.
- Trained staff on effective cleaning techniques and safety protocols.
- Coordinated client communications and addressed service inquiries promptly.
- Oversaw inventory management and procurement of cleaning supplies.
- Set pricing structures according to market analytics and emerging trends.
- Participated in local community activities to promote the brand's visibility and reputation.
Business Sales Representative
ADT Security
08.2024 - 05.2025
- Presented security solutions tailored to customer needs and preferences.
- Developed client relationships through effective communication and product knowledge.
- Conducted product demonstrations to showcase features and benefits effectively.
- Collaborated with team members to strategize sales approaches and techniques.
- Utilized CRM software to track leads and manage sales pipeline efficiently.
Senior Director of Business Development & Operations
Signal Security
Riverside
01.2023 - 01.2024
- Spearheaded business development strategies, achieving a 48% increase in sales growth and generating $1.5 million in new revenue within the first year.
- Cultivated relationships with key enterprise clients, increasing client retention by 20%.
- Directed initiatives that enhanced operational efficiency and customer satisfaction, improving overall business performance.
- Refined and implemented lead generation strategies, aligning with market conditions and client needs.
- Delivered industry-leading security patrol services to residential, commercial, retail, and industrial clients.
Retail Store Manager
T-Mobile USA
Redlands
01.2012 - 01.2023
- Consistently exceeded sales quotas; recognized company-wide among the top 10% for three consecutive years.
- Authored and executed sales training programs, reducing customer churn by 3% annually through enhanced service strategies.
- Managed small business and consumer accounts, developing and executing strategic plans that improved customer satisfaction and brand loyalty, driving significant revenue growth.
- Collaborated with cross-functional teams to enhance customer experience and drive measurable performance improvements.
- Second largest wireless network operator in the United States with over 127 million customers.
Assistant Manager
Verizon Wireless
Columbia
01.2000 - 01.2011
- Executed strategies that met sales targets and enhanced customer loyalty through community engagement.
- Coached and developed teams of 30 members, fostering performance excellence and customer-centric sales approaches.
- Mastered new sales technologies and CRM tools, improving team productivity in meeting sales targets.
- Global wireless carrier serving 99% of the Fortune 500 and generating over $134 billion in revenue.
Education
Berea High School
Greenville, SCSkills
- Business Development
- Sales strategy
- Client management
- Lead generation
- CRM Proficiency
- Customer relationship management
- Competitive analysis
- Business Operations
- Project Management
- Financial Management
- Inventory management
- Community engagement
- Entrepreneurial leadership
- Team Leadership
- Staff training
Timeline
Small Business Owner
TKO Cleaning Services LLC
05.2025 - Current
Business Sales Representative
ADT Security
08.2024 - 05.2025
Senior Director of Business Development & Operations
Signal Security
01.2023 - 01.2024
Retail Store Manager
T-Mobile USA
01.2012 - 01.2023
Assistant Manager
Verizon Wireless
01.2000 - 01.2011
Berea High School