Tim Kahle
Oshawa
Summary
Hard Working Entry-Level candidate with supervisory experience looking for a career change.
∙ Over 15 years of professional experience in Customer Service including 3 years of additional administration duties. ∙ Desire to learn and become knowledgeable about new programs and technology ∙ Extensive experience in Management, Merchandising, Employee Training and Development, Event Co-ordination ∙ Strong leadership and motivational skills; proven ability to quickly build rapport, establish trust, train and motivate co-workers to achieve their maximum potential while attaining department objectives. ∙ Recognized for professionalism, positive mental attitude, commitment to excellence, and demonstrated ability to communicate and interact effectively with senior management, associates, and especially customers. ∙ Computer Skills: Intermediate ∙ Smart Serve Certification
Overview
21
21
years of professional experience
Work History
Order Selector
Loblaw Inc.
03.2015 - Current
Sales Manager
Gatto Bros Inc.
04.2011 - 02.2015
- Required to meet sales targets set on a monthy basis
- Delegated sales assignments to staff
- Managed Ordering, Merchandising and Sales Strategies
Night Crew Supervisor
Canadian Tire
04.2009 - 08.2010
- Worked with employees to accomplish predetermined tasks
- Support and Motivate employees to keep moral level
- Report nightly accomplishments to General Manager
Concession Stand-Lead Hand
Molson Amphitheatre
Toronto, ON
01.2008 - 01.2010
- Supervise cashiers i.e. Properly checking ID, identifying counterfeit currency
- Prepared inventory sheets to complete end of day order
- Opening duties/Closing duties i.e. ensure everything is in working order, stock is full and ready for sales
- Report cash reads to bookkeeping at the close of the night
Assistant Produce Manager
Metro
Ottawa, ON
01.2005 - 01.2008
- Created file system for monthly inventory
- Reported payroll information to accounting department as well as invoices/bills
- Used Microsoft word to create documents pertaining to the department i.e. errors in the weekly flyer
- Kept up to par with Government compliances such as nomenclature
- Took a monthly inventory of approximately 1000 products using spreadsheets from Excel
- Reported Gross profit to Department Specialist
- Updated New Products and Discontinued Products to spreadsheets on a weekly basis
- Delegated work to three full-timers and eight part-timers
- Maximized Department profits by branching employees off into sections
- Made daily department orders through warehouse
- Made Sub-orders to private companies by e-mails and calls
- Gained vast experience in merchandising through seasonal items
- Resolved customer complaints
- Trained and supported produce clerks in delivering excellent customer service
Education
Diploma - Finance
Algonquin College
Ottawa01-2005
Skills
Order fulfillment
Heavy lifting
Pallet arrangement
Forklift operation
Workplace safety
Picking accuracy
Goal oriented
Loading and unloading
Pallet jack operation
Accomplishments
- Nominated for Governor General's Bravery Award.
- Several Sales Incentive Awards.
Languages
English
Professional Working
Timeline
Order Selector
Loblaw Inc.
03.2015 - Current
Sales Manager
Gatto Bros Inc.
04.2011 - 02.2015
Night Crew Supervisor
Canadian Tire
04.2009 - 08.2010
Concession Stand-Lead Hand
Molson Amphitheatre
01.2008 - 01.2010
Assistant Produce Manager
Metro
01.2005 - 01.2008
Diploma - Finance
Algonquin College