Hi, I’m
Timothy Hiebert
Winkler,Canada
Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at handling customer and business needs. Motivated on business results and creating loyal clients for return business.
Overview
22
years of professional experience
Work History
T.H. Construction and LandscapingWinkler, MB
Sole Proprietor
06.2022 - Current
Job overview
- Consulted with clients on proposed projects and implemented plans with successful results such as projects completed with satisfied customers and repeat business.
- Tracked and measured success by customer feedback during and after completion.
- Built and enhanced relationships with clients to boost revenue.
McDonalds RestaurantsWinkler, MB
General Manager
08.2015 - 06.2022
Job overview
- Created schedules and monitored payroll to remain within budget.
- Tracked monthly sales to generate reports for business development planning.
- Administered employee discipline through verbal and written warnings.
- Guided management and supervisory staff to promote smooth operations.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Complied with company policies and government regulations to prevent rule violations and protect organization from fines and lawsuits.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Monitored progress by establishing plans, budgets and measuring results.
McDonalds RestaurantsAltona, MB
General Manager
01.2008 - 08.2015
Job overview
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments and direction.
- Tracked monthly sales to generate reports for business development planning.
- Administered employee discipline through verbal and written warnings.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
McdonaldsWinkler, MB
Assistant Manager
07.2001 - 01.2008
Job overview
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Completed inventory audits to identify losses and project demand.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Western School DivisionMorden, MB
High School Diploma
05.2002
Skills
- Decision Making
- Business Leadership
- Problem Anticipation and Resolution
- Quality Assurance
- Growth Mindset
- Budget Control
- Operations Oversight
- Human Resources Oversight
- Management Team Building
Timeline
Sole Proprietor
T.H. Construction and Landscaping
06.2022 - Current
General Manager
McDonalds Restaurants
08.2015 - 06.2022
General Manager
McDonalds Restaurants
01.2008 - 08.2015
Assistant Manager
Mcdonalds
07.2001 - 01.2008
Western School Division
High School Diploma
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