Timothy Gaeta
Beaumont
Summary
Results-driven Senior Product Manager with extensive experience in IT infrastructure capacity planning, cloud automation, and cost optimization. Proven ability to develop and execute product roadmaps, drive automation frameworks, and align infrastructure growth with business objectives. Adept at cross-functional collaboration, leading Agile development processes, and delivering scalable, high-performance IT solutions. Strong background in stakeholder management, security compliance, and infrastructure modernization. Passionate about driving efficiency, scalability, and innovation.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Product Manager/Sr. Business Systems Analyst
ServiceNow (HCLTech)
04.2024 - Current
- Own the product roadmap for multiple cloud infrastructure capacity services, including Rack Lifecycle Automation, VM Deployment, and Rekick, ensuring scalability and cost efficiency.
- Lead IT infrastructure capacity planning, optimizing resource allocation and driving automation frameworks for deploying racks, storage, network devices, and virtual machines.
- Partner with engineering teams to enhance automation performance, achieving a 22% improvement in deployment speeds across cloud and on-premises environments.
- Implement cloud cost management initiatives, improving cost transparency and optimizing cloud infrastructure usage.
- Facilitate cross-functional collaboration with engineering, operations, finance, and business stakeholders to ensure infrastructure growth aligns with business needs.
- Support Agile development by leading backlog grooming, sprint planning, user story development, and stakeholder feedback sessions.
- Conduct monthly and quarterly business reviews with stakeholders to provide data-driven insights into progress, challenges, and strategic initiatives.
Department IS Administrator
County of San Bernardino Assessor-Recorder-Clerk
03.2018 - 02.2024
- Developed and executed IT infrastructure strategies, including capacity planning and cloud-based modernization from Mainframe/DB2 to Azure Cloud/SQL.
- Led IT procurement, vendor management, and contract negotiations, ensuring cost-effective infrastructure investments.
- Managed IT budgets, driving cost efficiency and optimizing cloud/on-prem infrastructure expenses.
- Championed the adoption of Agile-Scrum SDLC methodologies and established an infrastructure automation roadmap.
- Established business continuity and disaster recovery plans, ensuring compliance with security and regulatory requirements.
- Led the replacement of legacy core systems, transitioning to a modern Windows/SQL and Azure-based infrastructure.
Business Applications Manager
County of San Bernardino Assessor-Recorder-Clerk
03.2016 - 03.2018
- Managed IT infrastructure growth, ensuring scalability and performance optimization for core business applications.
- Implemented change management processes to streamline application upgrades and capacity expansion.
- Evaluated and integrated emerging technologies, including automation solutions for improved infrastructure efficiency.
- Developed security policies and risk management strategies to enhance infrastructure resiliency.
- Led cross-functional support teams in daily operational IT support.
Department Systems Engineer
County of San Bernardino Auditor Controller Tax Co
03.2008 - 03.2016
- Served as IT infrastructure consultant, providing technical feasibility analyses for new business cases.
- Designed and administered data center, network, and security infrastructure, supporting on-prem and cloud deployments.
- Led infrastructure automation initiatives, improving efficiency and performance.
- Managed multiple IT infrastructure projects, including data center build-outs, office relocations, and disaster recovery implementations.
Systems Architect
Verizon Telecom
08.1999 - 03.2008
- Provide technical consultation within Verizon's Directory Assistance organization.
- Developed and presented technical documentation for various levels of Stakeholders.
- Evaluated emerging technologies and made strategic recommendations for their incorporation into existing systems.
- Collaborated closely with cross-functional teams to deliver high-quality products on time and within budget.
- Translated business requirements into detailed architectural specifications, ensuring alignment with organizational objectives.
Education
Bachelor of Science - Telecommunications Management
DeVry University
Master of Science - Project Management
Keller Graduate School of Management
Chicago, IL12-2007
Associate of Science - Computer And Information Sciences
Victor Valley College
Associate of Science - Business Administration
Victor Valley College
Skills
- Business Analysis
- Sprint planning
- Release planning
- Team facilitation
- Cross-functional coordination
- Scrum methodology
- Agile frameworks
- Technical acumen
- Product lifecycle management
- Roadmap development
- Story planning
- Data-driven decision making
Accomplishments
- Partnered with SN engineering teams to expand CIPS service features and extend to non-regulated and regulated environments.
- Partnered with SN engineering teams to enhance CIPS lifecycle automation performances and improve deployment speeds by 22%.
Certification
- Project Management Professional (PMP)- PMI
- Agile Certified Practitioner (ACP)- PMI
- Professional Business Analyst (PBA)- PMI
- Microsoft Certified: Azure Fundamentals
- IS Security: Post- Grad Cert Villanova University
- Cisco Certified Network Associate (CCNA)
Timeline
Product Manager/Sr. Business Systems Analyst
ServiceNow (HCLTech)
04.2024 - Current
Department IS Administrator
County of San Bernardino Assessor-Recorder-Clerk
03.2018 - 02.2024
Business Applications Manager
County of San Bernardino Assessor-Recorder-Clerk
03.2016 - 03.2018
Department Systems Engineer
County of San Bernardino Auditor Controller Tax Co
03.2008 - 03.2016
Systems Architect
Verizon Telecom
08.1999 - 03.2008
Bachelor of Science - Telecommunications Management
DeVry University
Master of Science - Project Management
Keller Graduate School of Management
Associate of Science - Computer And Information Sciences
Victor Valley College
Associate of Science - Business Administration
Victor Valley College
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