Friendly team player dedicated to making delicious specialty coffee contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges. Works well under pressure and in fast-paced settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Casual Labour
Four Seasons Hotel Hong Kong
03.2024 - 10.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Demonstrated respect, friendliness and willingness to help wherever needed.
Social Work Assistant
The Society for the Aid and Rehabilitation of Drug Abusers
06.2021 - 10.2024
Established rapport with clients through empathetic listening and effective communication skills.
Facilitated support groups for various populations, fostering a safe environment for sharing experiences and coping strategies.
Developed culturally sensitive programming for diverse client populations, acknowledging individual backgrounds and experiences within the therapeutic setting.
Managed residential discharges for facility and coordinated after-care activities.
Part-time Crew
Mos Burger
10.2017 - 12.2021
Maintained a clean and sanitary work environment, adhering to strict food safety guidelines.
Increased customer satisfaction by consistently delivering well-presented and flavorful dishes.
Worked closely with front-of-house staff to facilitate excellent customer service.
Optimized food storage practices, extending shelf life of perishables while maintaining food safety standards.
Education
Diploma - Social Work
Hong Kong Community College (HKCC)
Hong Kong
09.2019
Skills
Reliability and punctuality
Friendly, positive attitude
Team player
Active listener
Exceptional customer service
Drip coffee making
Certification
Brewing Intermediate Certificate - Specialty Coffee Association (SCA).
Registered Social Worker, Social Workers Registration Board (Hong Kong).
Languages
English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Casual Labour
Four Seasons Hotel Hong Kong
03.2024 - 10.2024
Social Work Assistant
The Society for the Aid and Rehabilitation of Drug Abusers