Summary
Overview
Work History
Education
Skills
Timeline
Manager

Timothy Ford

Pittsburg,CA

Summary

Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success.

Overview

14
14
years of professional experience

Work History

Custodian

Earl Ford’s Janitorial service
06.2010 - Current
  • Made use of wide range of cleaning chemicals and machinery
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Kept building spaces premises clean inside and outside.

Senior Lead

Old Navy
05.2016 - Current
  • Supported teacher in development of individual store safety topics.
  • Looked out for brand potential losses and safety issues
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Adhered to rigorous standards for customer service, merchandising and operational safety.
  • Partnered with managers to identify and capitalize on sales trends and brand initiatives.

Support Lead

5 Below
11.2022 - Current
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.

Education

Associate of Science - Computer Science And Programming

Los Medanos College
Pittsburg, CA

No Degree - Computer Science And Programming

San Francisco State University
San Francisco, CA

Skills

  • Task Delegation
  • Team Motivation
  • Time management
  • Critical thinking
  • Problem-solving abilities
  • Adaptability and flexibility
  • Works well in team

Timeline

Support Lead

5 Below
11.2022 - Current

Senior Lead

Old Navy
05.2016 - Current

Custodian

Earl Ford’s Janitorial service
06.2010 - Current

Associate of Science - Computer Science And Programming

Los Medanos College

No Degree - Computer Science And Programming

San Francisco State University
Timothy Ford