Mercedes Marcelo
San Jose
Summary
Dynamic sales professional with a proven track record at Home Interiors Furniture, excelling in solutions sales and customer relationship development. Skilled in sales recordkeeping and negotiation, I consistently surpassed sales goals, driving revenue growth and enhancing customer experiences through effective team leadership and strategic follow-ups.
Overview
19
19
years of professional experience
Work History
Sales
Home Interiors Furniture
09.2019 - Current
- Recorded customer feedback and sales data to improve sales and customer experience.
- Pursued additional sales opportunities within current customer base to expand sales.
- Led and motivated sales team to meet and exceed sales goals.
- Guided sales prospects on resort property tours and followed up with targeted sales presentations.
Sales
ACO Furniture
02.2011 - 08.2019
- Generated personal sales to meet or exceed established sales goals.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Utilized various sales techniques to develop relationships with customers and drive sales.
- Placed sales calls and handled sales for incoming customer calls.
Receptionist
Western Appliance
03.2007 - 05.2011
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
Education
High School Diploma -
Independance
San Jose, CASkills
- Sales recordkeeping
- Solutions sales
- Processing sales
- Inbound sales
- Sales negotiation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales
Home Interiors Furniture
09.2019 - Current
Sales
ACO Furniture
02.2011 - 08.2019
Receptionist
Western Appliance
03.2007 - 05.2011
High School Diploma -
Independance