Dynamic museum professional with extensive experience in museum operations, education, field trips, and guest services. Expertise in exhibit maintenance and the development of engaging educational programs. Proven leadership skills that contribute to seamless daily operations, contributing to a positive and enriching experience for visitors and colleagues. Committed to enhancing cultural appreciation and accessibility through innovative initiatives and collaborative teamwork.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Museum Services Library Assistant I
Second Story and Beyond Museum
05.2025 - Current
Ensured a welcoming atmosphere for visitors by maintaining clean exhibit spaces and promptly addressing any patrons' concerns or issues during visits.
Collaborated with other departments to ensure seamless event coordination and execution.
Trained new employees on company policies, procedures, and best practices, ensuring consistent quality across the team.
Contributed to marketing efforts by assisting with promotional campaigns and offering suggestions for improvements based on customer feedback.
Completed store opening and closing procedures and balanced tills.
Ensured smooth operations during staff shortages and peak hours by effectively managing resources and staff allocation.
Served as a liaison between employees and upper management, effectively facilitating communication that bridged any existing gaps.
Implemented process improvements that streamlined field trips, improving patrons' experiences and staff's ability to manage the space.
Leveraged data and analytics to make informed decisions and drive business improvements.
Overnight Facilitator
USS Midway Museum
06.2024 - 07.2025
Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
Worked collaboratively with team members to develop innovative strategies for improving tour quality and visitor satisfaction.
Ensured timely departures and arrivals by strictly adhering to schedules, while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
Received numerous positive reviews from patrons, citing my strong communication skills, and in-depth knowledge of the USS Midway.
Improved group safety by vigilantly monitoring tour participants and strictly adhering to safety guidelines.
Trained new hires, ensuring they were well-prepared and knowledgeable about their assigned tours before leading them independently.
Stayed current on area history, culture, events, and attractions by attending workshops, lectures, and conferences, and regularly updating tour information.
Library Assistant
Second Story and Beyond Museum
09.2024 - 05.2025
Ensured a welcoming atmosphere for visitors by maintaining clean exhibit spaces and promptly addressing any patrons' concerns or issues during visits.
Collaborated with other departments to ensure seamless event coordination and execution.
Monitored inventory levels of tickets, promotional materials, and office supplies to prevent shortages during peak periods.
Trained new employees on company policies, procedures, and best practices, ensuring consistent quality across the team.
Contributed to marketing efforts by assisting with promotional campaigns and offering suggestions for improvements based on customer feedback.
Completed store opening and closing procedures and balanced tills.
Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Served as a liaison between employees and upper management, effectively facilitating communication that bridged any existing gaps.
Implemented process improvements that streamlined field trips, improving patrons' experiences and staff's ability to manage the space.
Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
Historical Consultant
Utah Historical Society
06.2024 - 04.2025
"Peoples of Utah Revisited"
Secured funding for multiple research projects by submitting detailed proposals and presenting compelling arguments to grant committees.
Enhanced historical understanding by conducting thorough research and analysis on the Buffalo Soldiers and African Americans in the American West.
Developed engaging presentations for conferences, delivering insights into historical events and their significance.
Participated in peer review processes for academic journals, providing constructive feedback on manuscripts submitted by fellow researchers.
Synthesized complex information into clear, concise summaries suitable for expert readership and lay audiences alike.
Established partnerships with industry professionals to facilitate access to real-world datasets for practical application of theoretical concepts studied in the lab setting.
Generated ideas for new content series or formats based on audience interests and market trends.
After the War Project Historical Consultant
Northeastern University
02.2024 - 05.2024
Maintained shared database systems to track and analyze operational data.
Advanced the field by identifying previously overlooked sources of information during archival investigations.
Generated educational materials detailing findings and recommendations.
Created a website to help make our findings searchable for future research and expand the subject matter.
Presented findings at the 2024 NCPH Conference
leveraged presentation into contracts for other speaking engagements
Travel to conduct research, film, and photograph relevant subjects.
Special Needs Coach
The Fit60
08.2023 - 04.2024
Collaborated with teachers and other school personnel to create individualized fitness plans for students with Autism.
Provided mental, emotional and physical support to children with special needs using positive reinforcement.
Promoted inclusion in physical education classes, ensuring all students had equal opportunities to participate and succeed.
Organized sports events and competitions for students with disabilities, fostering a sense of community and teamwork.
160+ hours as of February 1st
Conducted ongoing assessments of student abilities, adjusting instructional strategies as needed to optimize learning outcomes.